Medical Records Specialist Ii resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Meticulous Medical Records Specialist/Administrative Assistant with 7-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.

  • Patient Medical Records Maintenance
  • Appointment Scheduling
  • Time Management
  • Clerical Functions
  • Data Entry
  • Attention to Detail
  • EMR Systems
  • Compliance Verification
  • Patient Admission/Discharge Documents Processing
  • Protected Health Information
  • Medical Terminology
  • Physician Orders
  • Microsoft Excel, Word, Outlook(office equipment)
  • Hospital Inpatient and Outpatient Records
  • Records Accuracy/Verification Review
  • Electronic Health Record Applications
  • Electronic Filing System Organization
  • Patient Rights
  • Triaging calls and forwarding to appropriate person
  • Multi line phone system
  • Pulling documentation for prior authorization (insurance purposes)
  • Strive for continuous learning
Work History
Medical Records Specialist II, 07/2015 to Current
MerakeyMcdonald, PA,

Maintained patient records in compliance with security regulations.

  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient charts and accurately recorded new information.
  • Kept accurate log of requests for medical information and records.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within 1-hour period.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Utilized CCP to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Managed electronic medical records for numerous patients.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed recordkeeping procedures for patients and doctors.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Delivered charts to assigned areas of hospital by following established routing procedures.
  • Gathered patient information by collecting demographic information from variety of sources.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
Psychiatric Technician, 02/2008 to 07/2015
Eastern State HospitalCity, STATE,
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs and managed patient behavior.
  • Therapeutic sessions with clients on life choices( using our 1:1 times to therapeutically talk and share new ways to utilize the tools learned to change our cognitive behavior
  • Applied interventions with clients wanting to leave against medical advice (AMA).
  • Assisted numerous patients daily
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked within tight deadlines and fast-paced atmosphere successfully
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient customer service and handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
Attendant Counselor, 12/2006 to 01/2008
Lakeland VillageCity, STATE,
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Assisted with meals
  • ADL's
Associate of Applied Science: Social Services, Expected in 06/2014
Spokane Falls Community College - Spokane, WA
No Degree: Certified Nursing Asssitant, Expected in 06/2003
Spokane Community College - Spokane, WA
: Medical Assistant Certification, Expected in 06/1994
Western Career College - San Leandro, CA,

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Resume Overview

School Attended

  • Spokane Falls Community College
  • Spokane Community College
  • Western Career College

Job Titles Held:

  • Medical Records Specialist II
  • Psychiatric Technician
  • Attendant Counselor


  • Associate of Applied Science
  • No Degree

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