Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Medical Records Technician/Certified Medical Billing and Coding Specialist (CCS)/Licensed Practical Nurse (LPN). Graduate of The University of Phoenix Health Information Management Program. 23 years total experience in Healthcare as a Licensed Practical Nurse (LPN), with 3 years in Health Information Management. Medical Records Technician skilled in medical records management and Medical Billing and coding, managing the lifecycle of documents, familiar and experienced with electronic filing systems, various document management technologies, scanning experience, and billing processes. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well, efficiently manage changing priorities, and a fast learner. Excellent organizational and evaluating skills, known for diligently checking records and invoices and resolving discrepancies. Attention to detail and strong knowledge of release of information policies and procedures and HIPAA regulations, Contextual knowledge of ICD-10-CM, CPT, and HCPCS code sets, possess excellent oral and written communication skills, precise analytical and interpretive skills, strong time management and communication skills, and astute interpersonal skills.

  • Cerner, Epic, NexGen, and Adobe Systems
  • Medical Terminology, Pharmacology, & Medical Translation
  • Patient Medical Records Maintenance
  • Microsoft, Excel, Word, & Spreadsheet
  • HIPAA and Fair Debt Collection Act Compliance
  • Claims Follow-up and Appeals
Work History
Medical Records Specialist/Certified Medical Coder, 03/2021 to 11/2021
General Dynamics Information Technology IncCity, STATE,
  • Accurately coded patient charts at a rate of 14 charts per hour, compiling and abstracting patient data and vaccination medical reports, in remote environment using technical and soft skills, applying Certified MedDRA Coding, classification manuals and standard encoder systems
  • Additionally, functioned as, Medical Records Specialist, managing lifecycle of documents and patient record content by proof-reading, editing, collecting, analyzing, indexing, retrieving, storing, and processing health- related information into patient's EHR/EMR, filling records request and posting billings to patient records
  • Processed medical records requests from outside providers according to facility, state, and federal law
  • Maintained updated knowledge of coding requirements, Microsoft Office, Word, Excel, HIPAA, HITECH, Fair Claims Act, and Fair Debt Collection Act Compliance through continuing education.
Chart Intake Specialist/Certified Medical Coder, 12/2020 to 02/2021
Change Healthcare CorporationCity, STATE,
  • Operated in remote environment applying technical and soft skills necessary for processing medical records, at a rate of 12 charts per hour
  • Reviewed charts and flagged incomplete or inaccurate information while uploading physician progress notes, history, and physicals into electronic medical records
  • Maintained database for storage and retrieval of medical records following exact procedures for handling transfers and other releases of medical records using Adobe and Cerner systems
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement, posting payments to patient records
  • Maintained updated knowledge of billing and coding requirements, through continuing education.
Enumerator/Census Taker, 08/2020 to 11/2020
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers
  • Applied technical and soft skills necessary for gathering and processing collected data
  • Actively conducted Interviews door-to-door, via telephone, and via mail-in questionnaires improving census response by 25%
  • Met with supervisor to review procedures, report issues or concerns and receive instructions
  • Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
AS/Medical Records Certification: Medical Records/Medical Billing And Coding, Expected in 09/2020
University of Phoenix - Tempe, AZ
Associate of Applied Science: Nursing, Expected in 09/2020
The Regional Medical Center Practical Nursing Prog - Memphis, TN,

Completed nursing coursework, direct-care clinicals, and lab skill competency skill-sets necessary for successful graduation.

Graduated, 5% of my nursing class, GPA: 3.5, Successfully prepared for and passed, NCLEX-LPN state board examination, yielding licensure in the state of Tennessee.

High School Diploma: , Expected in 05/1991
Hamilton High School - Memphis, TN

Successfully completed advanced placement educational courses, GPA: 3.8, honors, inducted into "The National Honor Society". Member of "Who's Who Among American High School Students".

CCS - Certified Coding Specialist Licensed Practical Nurse (LPN)/ renewal in progress

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School Attended

  • University of Phoenix
  • The Regional Medical Center Practical Nursing Prog
  • Hamilton High School

Job Titles Held:

  • Medical Records Specialist/Certified Medical Coder
  • Chart Intake Specialist/Certified Medical Coder
  • Enumerator/Census Taker


  • AS/Medical Records Certification
  • Associate of Applied Science
  • High School Diploma

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