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Medical Records Specialist Resume Example

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MEDICAL RECORDS SPECIALIST
Summary

Competent and hardworking associate with experience in administrative assistance, customer service and event coordination seeking a challenging position with a progressive company that will utilize my experience to its fullest potential.

Skills

Bilingual- English/ Spanish (speak, read, write)

Multitask in a fast pace enviornment

Efficient in Word, Excel, Powerpoint, Quickbooks and Internet.

Excellent organizational skills such as planning, prioritizing and handling multiple deadlines.

Ability to work under minimum supervision.

High degree of discretion when dealing with confidential information.

Responsible in billing, account payable/ receivable

Keyboarding speed: 40wpm

Experience
Consult A Dr October 2006 to March 2013 Medical Records Specialist
Miami Beach, FL
  • Establishment and maintenance of automated patient data base.
  • Organization and set up of electronic medical records.
  • Communication with doctors through all of North America.
  • Expertise in resolving escalated customer service issues.
  • Support and assist customers with online orders
  • Scanning documents, faxing and emailing.
  • Answering patient calls as well as working closely with healthcare professionals.
  • Proficient in computer applications such as Microsoft Word, Excel, Powerpoint, QuickBooks, and Internet.
  • Manage and coordinate projects and programs to ensure high quality end results within given timeframe.
  • Handle highly confidential, sensitive and/or critical information, files, records and reports.
  • Determine importance and priority of various issues.
  • Research, compile, summarize and analyze information to formulate correspondence and respond to various inquiries from internal and external customers.
North American Pharmaceuticals February 2005 to October 2006 Customer Service Representative
Miami, FL
  • In charge of online filing and organizing paper work
  • Responsible for data entry and scheduling appointments
  • Completion of extensive checklists to ensure all policies and procedures were followed to company standards.
  • Worked with a very active multi-line PBX Switchboard. Also provided excellent customer service to surpass customer expectations.
  • Promote products to retain and increase customer base.
  • Provide assistance to a department by performing various complex administrative support functions.
Children Are Our Future June 1999 to October 2004 Administrative Assistant
Winnetka, CA
  • Responsible for typing all dismissal letters, mailing and filing paperwork to company standards.
  • Human resource department employee paperwork maintenance
  • Running fingerprints as well as employee medical records
  • Assisted accounting department and distribution of employee paychecks
  • Coordinating travel arrangements for every event for the company director
  • Receiving resumes of potential company employees and scheduling interviews with our program director
  • Maintenance of all employee packets
Education
Glendale Career College 2000 Diploma: Computerized Office Assistant Glendale, CA
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Resume Overview

Companies Worked For:

  • Consult A Dr
  • North American Pharmaceuticals
  • Children Are Our Future

School Attended

  • Glendale Career College

Job Titles Held:

  • Medical Records Specialist
  • Customer Service Representative
  • Administrative Assistant

Degrees

  • Diploma : Computerized Office Assistant

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