medical records specialist resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Goal-oriented with 14 years of experience in administration and handling business relations. Extensive experience in working in high volume environment with the proven ability to work under pressure and remain focused on clients. A multi-tasker, with excellent communication and organizational skills. Perform administrative duties as assigned.
Skills
Patient Medical Records Maintenance
Clerical Functions
Information Classification
Insurance Billing
Problem-Solving
Appointment Scheduling
Information Analysis
Word Processing Software
Office Health Records Preparation
Data Entry
Time Management
Telephone Etiquette
HIPAA Expert
Records Audits
Medical Auditing
Experience
Medical Records Specialist, 09/XXX2 to Current Kabafusion – , ,
Processed and invoiced records requests from patients, providers and third parties.
Organized patient charts, gathering medical histories, lab results and consents.
Scanned incoming documentation.
Retrieved medical charts for healthcare staff for filing in medical records.
Entered patient insurance, demographic and health information into software and confirmed records.
Tracked and processed release of information requests.
Observed confidentiality and safeguarded all patient-related information.
Scanned and validated medical records for upload.
Consolidated diverse medical records.
Verified record copies before handing each over to check for and remove unnecessary details.
Provided respectful assistance to patients, staff members and insurance company representatives.
Streamlined day-to-day office processes to meet long-term goals.
Pulled patient records and transferred information to appropriate parties.
Set up patient charts and documented information in various company software.
Supported administration staff with records requests to support patient care.
Oversaw third-party billing and payment collection.
Obtained information by contacting appropriate personnel or patients.
Determined and implemented techniques to improve medical records retrieval process.
Maintained electronic medical records for all clients
Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
distributes incoming and outgoing mail
Patient Service Representative, 09/XXX1 to 08/XXX2 Amita Health – , ,
Greet patients and visitors courteously
Review, verify, update and perform all other patient account information and duties at every visit as defined in the training manual
Collect appropriate copays, deductibles, and balances; use credit balances when applicable and document all financial transactions in the HER; collect and process administrative charges as appropriate
Ensure complete patient registration by patient/guardian and populate all required registration fields in the EHR
Verify patient insurance eligibility and coverage prior to service
Ensure all patient related communications are as defined by PCMH workflow
Scan appropriate documents into a patient’s chart in a timely manner
Anticipate and responds to customer needs; follows up until needs are met
Analyze the patients chart
Maintains medical record integrity through filing
Assembly new patient charts
Supported hospital and clinic operations using customer service skills and detailed system knowledge.
Scheduled patient appointments and procedures.
Received patient inquiries or complaints and directed to appropriate medical staff members.
Obtained proper authorization and identification to release confidential medical records.
Answered patient questions and fielded complaints to resolve issues.
Collaborated with clinical and administrative staff to meet patient needs.
Documented and managed patient information in computer system.
Obtained insurance verification and authorization to submit financial clearance of patient accounts.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Patient Service Representative, 06/2018 to 12/XXX0 Amita Health – , ,
Greet patients and parents courteously
Arrive patient in appropriate system based on department policy
Records insurance information and obtains pre-approval for treatment if needed
Relays information between patients and other staff members, and provides them with updates as needed
Actively promote safety for patients, families, visitors and co-workers
Keeps paper and electronic medical records, and updates these records as needed
Provides information to insurance companies in order to assist with billing
Assists patients during checkout, and ensures they have post-treatment instructions if required
Refers individuals to outside agencies when unable to meet their needs
Calculates payment information, accepts funds, and credits accounts accordingly
Schedule appointments and make reminder calls
Verifying patients demographics and insurance information
Assists patients in filling patient consent forms and payment contract forms
EHR electronic medical records system
Answering multiple phone lines
Using S Fax to send over important documents
Scheduling patients for the appropriate exams needed
Floating to different departments in Radiology Such As the Breast Center, X-ray, Ultrasound, CT, MRI, Nuclear Medicine, and Dexa Scans
May include messaging center work lists in the future)
Update scheduling systems with cancellation and no shows.
Reschedule appointment for patients who did not show or for ancillary services cancellations by providers
Schedule follow up appointments at check out
Maintain office files and office supplies at PAR levels
Maintain clean reception area and work space
Provide communication services for the hospital population using a computerized telephone and radio paging system; answer inquiries by clarifying desired information: researching, locating, and providing information
Other support as needed.
Unit Secretary, 01/2012 to 06/2018 Legacy Health System – , ,
Assist in managing patient flow for unit and performing bed coordination and discharge
Monitoring and maintaining nurse call system for the unit and responding to patients' call for service
Taking and directing incoming calls and sorting and distributing mails
Greeting patients, visitors, and team members entering the unit
Maintaining records of medical equipment and ordering supplies
Performing daily round of the unit and communicating with patients to understand and solve their problems
Managed duties of the reception areas and ensured safety for patients and visitors
Educated patients and visitors on services and procedures of the hospital
Assisted patients in completing registration process and filing for medical claims
Prepared calendars for physicians and scheduled patients appointments
Entered details of patients and treatment provided into computer system
Handle electronic medical records, maintain and organize schedules and calendars
Maintain office supplies and office equipment, maintaining a clean, safe and orderly environment
Assembly new patient charts
Protect confidentiality of all information, completing other duties as directed.
Education and Training
: , Expected in 03/2008 to Sanz College - Washington, D.C. GPA:
Diploma: , Expected in 05/2007 to Crossland High School - Temple Hills, MD GPA: Vital Signs, filing, faxing, data entry, referrals, insurance pre authorization and checking benefits and eligibility, Microsoft office experience, customer service skills, completed training and online training
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