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Medical Records Specialist Resume Example

Resume Score: 80%

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MEDICAL RECORDS SPECIALIST
Summary

OBJECTIVE: I am a Health Information Technician/State Tested Nursing Assistant (STNA). I have been in the Medical field over 10 years. Throughout my 10 years. I have been able to project good customer service well working with a group of people or with little or no supervision, review medical records, EPIC, Review billing inquires, read benefits and process lab orders.

Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity.

Detail-oriented Medical Records Specialist proudly offering over [Number] years' experience in processing court orders and subpoenas. Hardworking professional with records filing and management expertise. Attentive to deadlines in fast-paced environments.

Motivated Medical Records Clerk with [Number] years of experience in medical recordkeeping. Adept at office administration and [Software] use. Committed to accurate data entry with a talent for account management.

Organized professional known for always adhering to hospital requirements, policies and procedures. Smart Medical Records Specialist promoting effective collaboration, communication and records auditing talents.

Dependable [Job Title] with [Number]-year track record of success in medical records management. Focused on delivering exceptional results through strong time management, communication and team work abilities.

Certified Nursing Assistant with 10+ years experience in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care.

Hardworking nursing professional well-versed in primary care. Work well with people of all ages and specialize in helping [Type] patient populations. Advanced skills in procedure preparation, supply management and EHR updates.

Skills
  • Answering calls Process 485 orders-fax report
  • Sort items Demographic change request
  • EPIC Add new physician order into patient chart
  • CPT Change visit time request- workers time
  • Medical Terminology Change physician orders
  • Anatomy Enter confirmation document - verifying signature
  • Phlebotomy Fax summary report to hospital
  • ICD-10 Discharge order-fax
  • Reading Benefits Process summary to physician - fax
  • Answering and directing calls Process new order- fax
  • Claims/Reimbursement Process new orders to physician-fax
  • Eligibility Medicare/Medicaid
  • Solving problems
  • Prior Authorization
  • Pre-Certification
  • Distributing, Filing, Labeling Mail
  • Alternate Solution- 10/28/2019-Present
  • Medical Records/Claims Specialist
  • Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
  • Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
  • Initiates the medical record by creating and processing the patient care record folder.
  • Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
  • Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
  • Delivers charts to assigned areas of the hospital by following established routing procedures.
  • Keeps health care providers informed by communicating availability or unavailability of the record.
  • Maintains quality results by following hospital standards.
  • Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains patient confidence by keeping patient records information confidential.
  • Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
  • Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Lebanon Prison - July 2018-Aug 2019
  • Health Information Technician-Process transfers, schedule appointments, X-ray, enroll patients in Medicare/Medicaid, scan work
  • Orders in system, process claims, filing, set up demographics, entry data in computer system.
  • Community Health Center -03/2017- 092017
  • Position?
  • Assist customers with their billing and payments as needed, enter demographics, Insurance verification, , work multiple screens, adjust payments, take payments, take inbound calls, problem solving, answering questions.
  • Synergy Homecare- 1/2016-1/2018
  • Nursing Aide-observed patients, check sugar, document incident and accident reports, providing physical support to assist patient, recording vital signs, temperature, blood pressure, pulse, respiration rate, reporting observations of patient behavior.
  • Village at the Greene-4/2008-1/2013
  • Nursing Aide-Answering telephone, switchboard, Creating and entering information in data base, recording vital signs, temperature, blood pressure, pulse, respiration rate, reporting observations of patient behavior
  • Anatomy, Schedule appointments, Benefits, Billing, Blood pressure, Charts, Community Health, CPT, Data base, Directing, Fax, Filing, Homecare, ICD-10, Insurance, Mark, Medical Terminology, Mail, Nursing, Assist patient, Patient care, Phlebotomy, Policies, Printer, Problem solving, Quality, Reading, Reporting, Routing, Switchboard, Technician, Telephone, Recording vital signs, X-ray
  • Database management
  • Records filing
  • Medical auditing
  • Reporting capabilities
  • Telephone etiquette
  • Report writing
  • Data security procedures
  • Knowledgeable in [Software]
  • Billing procedures
  • Insurance billing
  • Medical recordkeeping
  • Flow sheet charting
  • Claims analysis and review specialist
  • Information documentation
  • Processing payment
  • Maintaining records
  • Setting appointments
  • Basic Life Support Certification
Experience
Medical Records Specialist - Office Temp Service (Alternate Solution (Dayton, OH)October 2019 - Current
  • Managed the day-to-day functions of the office.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Logged all requests for medical records into spreadsheets.
  • Oversaw third-party billing and payment collection.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Set up patient charts and documented information in various company software.
  • Pulled patient records and transferred information to appropriate parties.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Maintained electronic medical records for all clients
Medical Records Cleck - Alphae Rae Temp Service (Lebanon Ohio Correctionl) (Dayton, OH)July 2018 - August 2019
  • Performed site evaluations, customer surveys and team audits.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Collaborated with others to discuss new [Type] opportunities.
  • Delivered [Product or Service] to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Learned [Task] and [Task] to support office needs.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Completed [Type] project resulting in [Result].
  • Created agendas and communication materials for team meetings.
  • Collaborated in development of [Type] procedures.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Handled all delegated tasks, including [Task] and [Task].
Home Health Aide - Synergy Home Care (Dayton, WY)January 2016 - January 2018
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
  • Completed data entries in charts and logbooks to document client progress.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Transported client to doctor's appointments and to complete other related errands.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Delivered activities that provided cognitive stimulation and entertainment.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Administered all necessary medications as directed by care plan.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Monitored medications for patients with various conditions, including [Type] and [Type] and kept watchful eye for side effects.
  • Assisted patients with such tasks as [Task] and [Task] each [Timeframe] to alleviate burden on family members.
  • Monitored clients' progress to report necessary changes.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Delivered individualized care and services management for all patients.
  • Engaged with patients through participation in [Type] activity, which helped boost mood and improve overall memory.
  • Prepared high-quality nutritious meals for patients with [Type] and [Type] conditions to promote better overall health and improve eating habits.
  • Recorded vitals and communicated with physicians to provide health updates.
Medical Coding and Billing Specialist - Community Health Center (Dayton, OH)March 2017 - September 2017
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Logged all requests for medical records into spreadsheets.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Set up patient charts and documented information in various company software.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in development of [Type] procedures.
  • Handled all delegated tasks, including [Task] and [Task].
  • Earned reputation for good attendance and hard work.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Learned [Task] and [Task] to support office needs.
Education and Training
DIPLOMA2017OHIO MEDICAL CAREER CENTER, Dayton, Ohio
DIPLOMA2015SINCLAIR COMMUNITY COLLEGE, MEDICAL OFFICE RECEPTIONIST, Dayton, Ohio
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Resume Overview

Companies Worked For:

  • Office Temp Service (Alternate Solution
  • Alphae Rae Temp Service (Lebanon Ohio Correctionl)
  • Synergy Home Care
  • Community Health Center

School Attended

  • OHIO MEDICAL CAREER CENTER
  • SINCLAIR COMMUNITY COLLEGE, MEDICAL OFFICE RECEPTIONIST

Job Titles Held:

  • Medical Records Specialist
  • Medical Records Cleck
  • Home Health Aide
  • Medical Coding and Billing Specialist

Degrees

  • DIPLOMA
    DIPLOMA

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