Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly organized Administrative Secretary knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence.

Pursued opportunity to learn to enhance support of other populations. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Meditech software.

Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over years in hospital industry. Trained in Meditech with excellent skills.

Experienced Administrative Secretary with over 23 years of experience in hospital. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Invoice Preparation
  • Verbal and Written Communication
  • Data Entry Software
  • Detail-Oriented
Work History
Medical Records Secretary, 08/2004 - 12/2018
Good Shepherd Community Becker, MN,
  • Organized patient files and streamlined operations to improve efficiency.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-hospice and discharged patients.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Maintained license for the Hospice Department Nursing personnel
  • Implemented for digitizing and organizing over medical records.
  • Maintained payroll information by calculating, collecting and entering data.
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce and documents.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Checked accrued hours against listed hours for leave time.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Researched and resolved time discrepancies.
Insurance Coordinator, 07/2001 - 08/2004
Lehigh Valley Hospital & Health Emmaus, PA,
  • Prepared insurance claims for submission to clearinghouses or insurance companies.
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Reviewed accounts receivable reports, insurance contracts and weekly and monthly financial reports.
  • Maintained compliance with local, state, and federal regulations governing insurance, including Medicare and Medicaid requirements.
  • Verified insurance and communicated coverage to staff and patients.
  • Trained staff on current Medicare regulations and guidelines.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Posted payments to accounts and maintained records.
  • Reviewed patient cases per week and verified insurance coverage information.
  • Accurately inputted all patient and insurance information into company's computer system using .
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Verified client information by analyzing existing evidence on file.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Determined appropriateness of payers to protect organization and minimize risk.
Insurance and Financial Coordinatior, 10/1995 - 07/2001
Uvalde Memorial Hospital City, STATE,
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Performed targeted collections on past due accounts aged over days.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
  • Posted payments to accounts and maintained records.
  • Verified client information by analyzing existing evidence on file.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Observed strict procedures to protect sensitive patient information, including medical records and payment data.
Education
Associate of Arts: Cosmetology Education, Expected in 12/1989
-
SWTBTC - Uvalde, TX,
GPA:
Associate of Science: Accountant And Stenographer, Expected in 06/1982
-
Colegio HispanoAmericano - Piedras Negras, Coahuila Mexico,
GPA:
Languages
Spanish :
Professional Working:
Negotiated :
:
English :
Full Professional:
Negotiated :
:

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School Attended

  • SWTBTC
  • Colegio HispanoAmericano

Job Titles Held:

  • Medical Records Secretary
  • Insurance Coordinator
  • Insurance and Financial Coordinatior

Degrees

  • Associate of Arts
  • Associate of Science

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