Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. In addition to my Phlebotomist certification, I have extensive experience in the administrative facet of the medical field. Offering advanced knowledge of medical terminology, procedural codes and billing practices.
Skills
Medical terminology understanding
Specimen labeling procedures
Venipuncture
Blood specimen storage
Medical office administration
Patient confidentiality
Measuring vital statistics
Sample and specimen collection
Cultural awareness
Fluent in both English & Spanish
Education
Franklin High School, Expected in – –High School Diploma: - GPA:
Clinical Training InstituteSanta Maria, CAExpected in – –Phlebotomy Technician I in Medical Technology: - GPA:
Work History
Enlyte - Medical Records Scheduler San Diego, CA, 10/2020 - Current
Used necessary software to code and categorize health information for analysis and insurance reimbursement purposes.
Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Retrieved medical data for physicians and patients.
Processed medical records requests from outside providers according to facility, state and federal law.
Maintained patient charts and accurately recorded new information.
Maintained relationships with medical providers, suppliers and reporters.
Communicated effectively with staff, patients and insurance companies by email and telephone.
Reviewed charts and flagged incomplete or inaccurate information.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Assisted in translating to offer personalized service to individuals from diverse backgrounds.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company regarding cost and coverage.
Completed and filed financial documentation for accounting purposes.
Adhered to strict HIPAA guidelines to protect patient privacy.
Guardian Elder Care - Lead Receptionist/Medical Records Minerva, OH, 01/2019 - 10/2020
Uploaded physician progress notes, history and physicals into electronic medical records.
Gathered patient information by collecting demographic information from variety of sources.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Completed and filed financial documentation for accounting purposes.
Adhered to strict HIPAA guidelines to protect patient privacy.
Vital Imaging Medical Group - Scheduling Coordinator City, STATE, 02/2015 - 01/2019
Handled private and confidential information in compliance with policies and procedures.
Carried out front office duties utilizing data entry skills in framework of medical database.
Obtained payments from patients and scanned identification and insurance cards.
Accurately completed insurance, Medicaid billing and OASIS documentation for patient visits.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Supported providers in outpatient medical office through coordinating all administrative operations.
Received and routed laboratory results to correct clinical staff members.
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