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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. In addition to my Phlebotomist certification, I have extensive experience in the administrative facet of the medical field. Offering advanced knowledge of medical terminology, procedural codes and billing practices.

Skills
  • Medical terminology understanding
  • Specimen labeling procedures
  • Venipuncture
  • Blood specimen storage
  • Medical office administration
  • Patient confidentiality
  • Measuring vital statistics
  • Sample and specimen collection
  • Cultural awareness
  • Fluent in both English & Spanish
Education
Franklin High School , Expected in High School Diploma : - GPA :
Clinical Training Institute Santa Maria, CA Expected in Phlebotomy Technician I in Medical Technology : - GPA :
Work History
Enlyte - Medical Records Scheduler
San Diego, CA, 10/2020 - Current
  • Used necessary software to code and categorize health information for analysis and insurance reimbursement purposes.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Retrieved medical data for physicians and patients.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient charts and accurately recorded new information.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Assisted in translating to offer personalized service to individuals from diverse backgrounds.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company regarding cost and coverage.
  • Completed and filed financial documentation for accounting purposes.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
Guardian Elder Care - Lead Receptionist/Medical Records
Minerva, OH, 01/2019 - 10/2020
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Gathered patient information by collecting demographic information from variety of sources.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Completed and filed financial documentation for accounting purposes.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
Vital Imaging Medical Group - Scheduling Coordinator
City, STATE, 02/2015 - 01/2019
  • Handled private and confidential information in compliance with policies and procedures.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Accurately completed insurance, Medicaid billing and OASIS documentation for patient visits.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
  • Received and routed laboratory results to correct clinical staff members.

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Resume Overview

School Attended

  • Franklin High School
  • Clinical Training Institute

Job Titles Held:

  • Medical Records Scheduler
  • Lead Receptionist/Medical Records
  • Scheduling Coordinator

Degrees

  • High School Diploma
  • Phlebotomy Technician I in Medical Technology

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