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medical records medical assistant technician resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

I am driven and goal oriented. I am trained in three departments at my current job and have been trained in multiple departments at every job I have worked at. I set a goal for myself and I make sure I work hard until that goal is achieved. I am very good with patient care and make sure the patients get the best service and best care available.

Skills
  • Privacy and confidentiality
  • Regulatory Compliance
  • Collecting vitals
  • Patient consultation
  • Oxygen saturation standards
  • EMR / EHR
  • Data Entry
  • Preventative health
Education
College of The Redwoods Eureka, CA Expected in 05/2022 Associate of Science : Nursing - GPA :
Work History
Ascension Health - Medical Records/Medical Assistant Technician
Amsterdam, NY, 05/2015 - Current
  • Identified new methods to optimize medical records management.
  • Interacts and communicates easily with department personnel and public.
  • Communicates effectively with staff, patients and insurance companies by telephone.
  • Utilizes Epic to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Keeps accurate log of all requests for medical information and records.
  • Resolves workflow problems, improve operations and provides exceptional client support.
  • Maintains excellent attendance record, consistently arriving to work on time.
  • Devotes special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolves conflicts and negotiated mutually beneficial agreements between parties.
  • Prepares blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Enhance patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Obtains client medical history, including medication information, symptoms and allergies.
  • Documents vital signs and health history for every patient/
  • Gathers forms, copies insurance card to collect patient information for billing and insurance filing.
  • Sanitizes, restocks and organizes exam rooms and medical equipment.
  • Assists with routine checks and diagnostic testing by collecting and processing specimens.
  • Directs patients to exam rooms, fields questions and prepares for physician examinations.
  • Calls and faxes pharmacies to submit prescriptions and refills.
  • Explains procedures to patients to reduce anxieties and increase patient cooperation.
  • Performs clerical duties, such as word processing, data entry, answering phones and filing.
  • Collects and documents patient medical information such as blood pressure and weight.
Mennonite Home Communities - Unit Clerk
Lancaster, PA, 12/2013 - 05/2015
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Coordinated diagnostic tests, including collection of samples and transportation to scanning rooms.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Answered multi-line telephone system, provided information and directed calls.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Arranged discharges and patient transportations.
  • Received and routed business correspondence to correct departments and staff members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Organized paperwork such as charts and reports for office and patient needs.
Ace Hardware - Cashier
City, STATE, 07/2011 - 11/2013
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers with special services, account updates and promotional options.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.

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Resume Overview

School Attended

  • College of The Redwoods

Job Titles Held:

  • Medical Records/Medical Assistant Technician
  • Unit Clerk
  • Cashier

Degrees

  • Associate of Science

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