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Medical Records Manager Resume Example

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MEDICAL RECORDS MANAGER
Summary

Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Compassionate and empathetic with strong relationship-building and communication skills. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Transcribing
  • Billing procedures
  • Inventory controls
  • Database management
  • Medical recordkeeping
  • Customer Service
  • Supervision
  • Team Building
  • First Aid/CPR
  • Organization
  • Team Management
  • Entry management
Experience
Company NameCity, StateMedical Records Manager04/2018 to Current
  • Pulled patient records and transferred information to appropriate parties.
  • Disseminated information to correct department, individual or outside location.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered numerous calls per our business hours to answer customer questions.
  • Utilized our third party, ShareCare, to compile data gathered from various sources.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Company NameCity, StateMedical Scribe08/2016 to 04/2018
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Maintained accuracy rate on daily production of reviews per day.
  • Submitted and processed insurance claims to conduct medical code verifications and assessments.
  • Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
  • Documented and initiated tests, scan and other orders.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Used MD Logic and SRS medical record software every day and developed advanced skills.
  • Recorded, stored and reported medical coding information to create statistics of healthcare encounters.
  • Received dictation and created high-quality documents.
  • Evaluated charts, documents and orders, and made timely corrections.
  • Completed clinical work such as calling patients back to their appropriate rooms and would occasionally assist the physician with injections.
  • Maintained understanding of all active patients in order to facilitate workflow.
  • Sought clarification from physicians and other hospital personnel for answers to any needed coding interpretations prior to abstracting records.
Company NameCity, StateData Entry Clerk06/2008 to 07/2016
  • Organized billing and invoice data, prepared accounts receivable and generatedrevenue reports to provide controllers with vital financial information.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Verified and updated account information in company computer system.
  • Compiled statistical information for special reports.
  • Verified and logged deadlines in response to daily inquiries and requests.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Ability to work on AS400 medical billing system.
  • Ability to post transaction batch payments into a medical billing system.
  • Ability to check charges on a daily log in the medical billing system.
Education and Training
MBA:Healthcare Administration2018Freed-Hardeman University, City, State
  • Dean's List Honoree 2016-2018.
  • 3.33 GPA
Bachelor of Science:Exercise Science2016Freed-Hardeman University, City, State
  • Dean's List Honoree 2015-2016
  • Pi Epsilon Member and Historian 2012-2016
  • Skyline Mentoring Program 2013-2015
  • Sigma Rho Social Club 2012-2016
High School Diploma2012Dyer County High School, City, State
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Resume Overview

School Attended

  • Freed-Hardeman University
  • Dyer County High School

Job Titles Held:

  • Medical Records Manager
  • Medical Scribe
  • Data Entry Clerk

Degrees

  • MBA : Healthcare Administration 2018
    Bachelor of Science : Exercise Science 2016
    High School Diploma 2012

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