(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Highly skilled and enthusiastic professional with more than 10 + years of experience. I am currently moving from out of state to make my home here and I am looking for a remote position that can help me achieve my goals of working from home. I have exceptional leadership skills, customer service, clerical, and administration experience in healthcare and an Office setting.

  • Leadership
  • Reliability
  • Employee Training Program
  • Employee Work Scheduling
  • Decision making & problem solving
  • Computer Proficiency and Microsoft Word, Microsoft Office, Excell
  • Process Implementation
  • HIPAA Guidelines
  • Quality Assurance Controls
  • Patient Care Assessment
  • Medicare Compliance
  • Staff Supervision
  • Nursing Operations Management
  • Appointment Scheduling
  • Patient Medical Records Maintenance
  • Inventory Coordination
  • Electronic Filing System Organization
  • EMR Systems
  • I can type 53 wpm with 98% accuracy rate.
Orchard View Charter School Sebastopol, Expected in High School Diploma : - GPA :
Work History
Wexford Health Sources Inc - Medical Records Director
Brent, AL, 06/2019 - Current
  • Direct day-to-day administrative and operational functions for 65 -bed facility, providing guidance and leadership across 2 departments.
  • Identified new methods to optimize medical records management.
  • Kept accurate log of all requests for medical information and records.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Oversaw project to revamp filing system and improve department productivity.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Attended meetings Daily discussing current census, admissions and discharges and residents' skilled stays.
  • Was apart of Triple Check and PDPM meetings
  • Helped with the Admission Coordinators duties by insuring demographics, resident photo, Admission Packets, and insurance cards were in the charts and up to date
  • Facilitated and oversaw the process to get all of our charts paperless and in an EHR.
  • I'm in charge of ordering and keeping an inventory of PPE for the entire campus of 250 employees and 300 + residents throughout the Pandemic
  • Oversee and Manage the audits my staff give nursing along with record requests and order entry.
  • Close charts after discharge and make sure all papers are signed, complete, and scanned into the EHR before sending off to Iron Mountain.
Friendship Village Retirement Community - Medical Records Coordinator
Dayton, OH, 01/2015 - 06/2019
  • Identified new methods to optimize medical records management.
  • Processed medical records requests from outside providers and appeals according to facility, state and federal law.
  • Uploaded records to patient's individual EHR.
  • Maintained and organized supply room and purchased additional new materials according to department needs.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Recorded patients' medical history, status, services provided and other information necessary for compliance with reporting requirements.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Gathered patient information by collecting demographic information from variety of sources.
  • Uploaded physician progress notes, history and physicals into EMR.
  • Audited Nurses for incorrect or incomplete charting especially for skilled patients
  • Worked as unit Secretary a few times a week handling phone calls, setting appointments, working with Doctors, setting up law draws, scanning, filing, customer service, creating and tearing down charts for new and DC's patients.
  • Helped with a lot of data entry for new admissions
Senior Lifestyle Corporation - Medication Technician
Weatherford, OK, 08/2009 - 01/2015
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Educated patients and families on correct medication administration when discharging or visiting family for a few days.
  • Faxed and called MD offices and Pharmacies to re-order medications
  • Poured and passed medications (including narcotics, psychotropics, and end of life medications) for our 60+ residents daily.
  • Was in charge of destroying discontinued and expired medications, including narcotics.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, muscular dystrophy, Alzheimer's and Dementia.
  • Obtained client medical history, including medication information, symptoms and allergies.
Butler Technical Group - Customer Service
Salt Lake City, UT, 09/2007 - 06/2009
  • Processed accurate credit, debit, check and cash sales transactions for more than 30 customer orders per day.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal help.
  • Had multiple inbound and Outbound calls
  • Clerical Work such as faxing, filing, answering phones, data entry, setting appointments for call backs.

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Resume Overview

School Attended

  • Orchard View Charter School

Job Titles Held:

  • Medical Records Director
  • Medical Records Coordinator
  • Medication Technician
  • Customer Service


  • High School Diploma

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