Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Ambitious part-time student pursuing an Associates degree in Nursing eager to contribute developed knowledge in a medical office role. Skilled in exceptional customer service and motivation in fast-paced, busy settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • Client relations
  • Work well independently
  • Data entry
  • Transcribing
  • Medical recordkeeping
  • Leadership
  • Basic math
  • Collaboration
  • Reliable and trustworthy
  • Analytical
  • Gowning and gloving procedures
  • Proficiency in Microsoft Office and typing
  • Medical charts and records
  • Technologically savvy
  • Pet medication
  • Preventative care
  • Organization and efficiency
  • Service-oriented mindset
  • Office equipment operations
  • Documentation and recordkeeping
  • POS system operation
  • Communication
  • Friendly, positive attitude
  • Medical Terminology
Work History
Medical Records Clerk - Temporary, 10/2020 - Current
Regional Health Services Of Howard County Cresco, IA,
  • Scanned incoming documentation.
  • Maintained 100% compliance with all hospital and government regulations.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Consolidated diverse medical records.
  • Kept department clean, organized and professional.
Veterinary Assistant, 10/2017 - 10/2020
Modern Animal Pasadena, CA,
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Set up appointments for scheduled veterinary consultations and surgical visits for approximately 30 animals per day.
  • Supervised waiting area and mopped floors to maintain office.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Triaged incoming patients arriving for visits or on emergent bases to route to appropriate surgeon or treatment area and notifying proper personnel at facility.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Helped explain disease and condition diagnoses, prognoses and treatment options to pet owners to provide information for decision-making concerning care.
  • Liaised with pet owners, asking appropriate questions and listening carefully to understand symptoms and help explain treatment options.
  • Interacted with clients regarding animal health, education on treatment protocols and general procedures.
  • Provided assistance and support to pets and owners during end-stage pet illnesses, delivering comfort, compassion and kind words.
  • Prepared and reviewed records and consent forms.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for veterinarian's review.
  • Operated x-ray machines and labeled as necessary.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
  • Operated anesthesia machines, oxygen equipment and monitoring equipment.
  • Prepared and labeled medications and informed client of administration techniques.
  • Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
  • Conducted initial exams on pets, took vital signs and collected samples for lab.
  • Administered oral and rectal radio-opaque materials.
Sales Floor Associate, 03/2016 - 09/2017
The Tjx Companies, Inc. Grand Island, NE,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Worked with off-site locations to find desired items for customers.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
: Nursing, Expected in
Cincinnati State Technical And Community College - ,
  • 3.5 GPA
  • Honor Roll 2020 Fall Semester
  • Merit's List Honors Recipient 2020 Fall Semester
: Medical Assisting, Expected in
Gateway Community And Technical College - ,
  • 2019 - current. Taking course in STNA and CPR certification
  • Completed coursework in Medical Terminology, Anatomy and Physiology and College Algebra
No Degree: Equine Studies, Expected in
Midway University - Midway, KY
High School Diploma: , Expected in 05/2016
Simon Kenton High School - Independence, KY

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Resume Overview

School Attended

  • Cincinnati State Technical And Community College
  • Gateway Community And Technical College
  • Midway University
  • Simon Kenton High School

Job Titles Held:

  • Medical Records Clerk - Temporary
  • Veterinary Assistant
  • Sales Floor Associate


  • No Degree
  • High School Diploma

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