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Medical Records Clerk Resume Example

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SC
MEDICAL RECORDS CLERK
Summary

Self starter with strong communication, organizational and time management abilities. Motivated and collaborative with exceptional analytical thinking and problem solving abilities.

Skills
  • Reporting skills
  • Critical thinking proficiency
  • Team player
  • Maintaining records
  • Bi-lingual in English and Spanish
  • Organization and planning
  • Setting appointments
  • Great customer service
  • Professional demeanor
  • Data entry
  • Work well independently
  • Medical record-keeping
  • Adaptable in different working environments

Learn Fast Adaptable in different working environments

Bilingual Able to work in group or individually

Follows directions easy Hard working

Perfect attendance Great communication skills

Experience
Naphcare | Beacon , NYMedical Records Clerk12/2019 - Current

•Ensured that all protected health information is processed in accordance with regional, national, state and federal regulations.

• Worked closely with internal/external patients to meet their health information management needed as it related to release of protective health information via paper and electronic media.

•Have a solid knowledge/understanding of HIPPA privacy and security issues as it relates to release of information, and/or other regulations related to protective health information.

•Reviewed release requests for appropriateness and validate the authorization by photo identification.

•Served as inter and intra department resource for the other staff members, answering questions and providing instructions as necessary.

•Monitoring printers for incoming documentation and process paper work in a timely manner.

•Collected loose filing/scanned documents from clinical area twice daily, ensuring that a medical record number is placed on each document.

•Opened departmental mail and sorts; forwards mail appropriately to document preparation station or other clinical units, as necessary.

•Verified patient identity and processed same day Release of Information Request.

• Requested patient charts by accessing EPIC/NextGen system.

• Responded to inquiries from patients and staff members and instructed them in the appropriate method for requesting records.

•Entered data into disclosure account system in accordance with HIPAA standards.

•Corrected errors and incomplete information on forms as necessary when requested by a supervisor or physician.

•Documented member inquiries in Encounters.

• Validated basic benefit information related to copay, co-insurance, deductibles and other Medi-Cal plans.

• Maintained knowledge and training (from Ella) on all information systems necessary to perform duties.

Patient Encounter Experience

• Assisted patients in a professional manner that promotes a positive customer service experience.

• Provided patients with general information, and/or refer them to appropriate department as necessary.

•Responded to patient inquiries related to changes or corrections to the things like: name, date of birth, gender, other demographic information, and PCP assignment and center changes.

• Initiated patient issue(s) to fix when one member had two different medical records.

Other Daily Tasks

•Performed the duties of the Receptionist and Administrative Assistants as necessary.

•Pulled patient charts for upcoming appointments.
•Scanned incoming documentation.

• Kept department clean, organized and professional.

•Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.

• Logged all requests for medical records into spreadsheet.

• Performed other duties as directed.

• Wore professional attire.

Giant Eagle | South Euclid , OHSecretary/Manger02/2014 - 06/2019
  • Weighed paint to calculate/ make automobile paint color
  • Scheduled pickups ordering supplies
  • Maintaining power tools to the trade
  • Making sure we meet deadlines for clients,
  • Maintaining inventory of supplies, provided all clients quotes, cleaned office and paint booth, steeped , mopped, cleaned restrooms, took out trash daily, make sure everything is nice and organized, as well as payroll, and inventory of spending of the shop.
  • Greeting customers as they arrive in a pleasant and professional manner
  • Checking vehicles being dropped off for repair work and assists customer with ride back to their home, work. (Their destination to be dropped off)
  • Assisting Body Shop workers and Estimators as necessary (i.e., Customer calls, estimates, vendors, etc.).
  • Answering all incoming phone calls in a prompt, polite and professional manner
  • Adhering to all current dealership processes.
  • Collected all money for repair orders and other cash transactions including deposits to bank.
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
Party City | City , STATEFront End Coordinator08/2016 - 09/2017
  • Merchandised store to company Plan-O-Gram direction
  • Coordinated store signage and pricing (labels)
  • Directed store freight flow and receiving processes/procedures
  • Coordinated stockroom organization, including EOS packaway
  • Performed top stock management for inventory replenishment
  • Addressed sales floor inventory levels through cycle counts
  • Coordinated merchandise transfers, damages/RTVs/Recalls
  • customer service expectations through personal contact with customers'.
  • Adhered to all standard operating procedures, policies and Best Methods and ensures store compliance to audit/safety standards
  • Identified potential shop-lifters and alerted management.
  • Alerted customers to upcoming sales events and promotions.
  • Engaged with customers in a sincere and professional manner.
  • Advised and trained new employees in job tasks, offering positive reinforcement. 
Education and Training
Pinole Valley High School | City, State2016
  • Member of Law And Justice academy
Contra Costa College | City, StateSome College (No Degree)

2019

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
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Resume Overview

School Attended

  • Pinole Valley High School
  • Contra Costa College

Job Titles Held:

  • Medical Records Clerk
  • Secretary/Manger
  • Front End Coordinator

Degrees


  • Some College (No Degree)

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