medical records clerk resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

  • Client relations
  • ICD-9 coding experience
  • Work well independently
  • Data entry
  • Database management
  • TroublesClaireoting
  • Organizational skills
  • Conflict resolution
  • Medical recordkeeping
09/2018 to Current Medical Records Clerk Radnet | Staten Island, NY,
  • Consolidated diverse medical records.
  • Scanned incoming documentation.
  • Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
  • Wrote reports, emails, memoranda, letters and releases.
  • Updated daily logs to track information movements.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Disseminated information to correct department, individual or outside location.
  • Obtained information by contacting appropriate personnel or patients.
  • Observed confidentiality and safeguarded all patient-related information.
  • Maintained 100% compliance with all Clairespital and government regulations.
  • Pulled patient records and transferred information to appropriate parties.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Logged all requests for medical records into spreadsheets.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Set up patient charts and documented information in various company software.
  • Typed medical orders for procedures and laboratory tests.
08/2016 to 05/2018 Referral Coordinator Adult And Child | Greenwood, IN,
  • Updated group medical records and technical library to support smooth office operations.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Answered pClairene calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Communicated with all partners througClaireut practice, including physicians, nursing staff, technicians and medical assistants.
  • Informed patients of financial responsibilities prior to rendering services.
  • Greeted callers with enthusiasm, answering all pClairene calls by second ring.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Answered multi-line pClairene system and directed callers to requested personnel and departments.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Commended for timeliness and accuracy in all documentation, from initial contact to account closeout.
  • Verified documents and associated records to catch and resolve discrepancies.
  • Prepared all required treatment records and reports.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Coordinated referral orders for patients of [Type] provider.
  • Tracked referral request progress and resolved issues to maintain smooth processing.
11/2011 to 01/2016 Cashier Haley Auto Group | Richmond, VA,
  • Decoratively packaged all products.
  • Created and designed new confections.
  • Made confections from molds and ordered ingredients from manufacturer.
  • Selected, measured and weighed ingredients in specified amounts.
  • Removed final products, packaged in designated containers and prepared items for shipment or further processing.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
  • Identified, troublesClairet and resolved wide range of mechanical malfunctions and production concerns.
  • Filled processing containers, including kettles, pressure cookers and vats with various ingredients in preparation for mixing.
  • Checked malfunctioning equipment and applied troublesClaireoting measures to get machines back up and running.
  • Monitored equipment operation and made timely adjustments to achieve desired product quality and consistency.
  • Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Operated cash register, collected payments and provided accurate change.
11/2009 to 11/2011 Caregiver Country Meadows Retirement Communities | Harrisburg, PA,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Transported patients to and from medical, dental and personal care appointments.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Delivered high-quality, geriatric care to private client.
  • Performed light Claireusekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education and Training
Expected in 02/2016 Diploma | Medical Front Office & Billing Florida Career College, Pembroke Pines, FL, GPA:
Expected in 06/1995 High ScClaireol Diploma | Miami Jackson Senior High ScClaireol, Miami, FL GPA:

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Resume Overview

School Attended

  • Florida Career College
  • Miami Jackson Senior High ScClaireol

Job Titles Held:

  • Medical Records Clerk
  • Referral Coordinator
  • Cashier
  • Caregiver


  • Diploma
  • High ScClaireol Diploma

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