Medical Records Clerk Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

  • Client relations
  • ICD-9 coding experience
  • Work well independently
  • Data entry
  • Database management
  • Troubleshooting
  • Organizational skills
  • Conflict resolution
  • Medical recordkeeping
Education and Training
Florida Career College Pembroke Pines, FL, Expected in 02/2016 Diploma : Medical Front Office & Billing - GPA :
Miami Jackson Senior High School Miami, FL Expected in 06/1995 High School Diploma : - GPA :
Radnet - Medical Records Clerk
Staten Island, NY, 09/2018 - Current
  • Consolidated diverse medical records.
  • Scanned incoming documentation.
  • Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
  • Wrote reports, emails, memoranda, letters and releases.
  • Updated daily logs to track information movements.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Disseminated information to correct department, individual or outside location.
  • Obtained information by contacting appropriate personnel or patients.
  • Observed confidentiality and safeguarded all patient-related information.
  • Maintained 100% compliance with all hospital and government regulations.
  • Pulled patient records and transferred information to appropriate parties.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Logged all requests for medical records into spreadsheets.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Set up patient charts and documented information in various company software.
  • Typed medical orders for procedures and laboratory tests.
Adult And Child - Referral Coordinator
Greenwood, IN, 08/2016 - 05/2018
  • Updated group medical records and technical library to support smooth office operations.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Informed patients of financial responsibilities prior to rendering services.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Commended for timeliness and accuracy in all documentation, from initial contact to account closeout.
  • Verified documents and associated records to catch and resolve discrepancies.
  • Prepared all required treatment records and reports.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Coordinated referral orders for patients of [Type] provider.
  • Tracked referral request progress and resolved issues to maintain smooth processing.
Haley Auto Group - Cashier
Richmond, VA, 11/2011 - 01/2016
  • Decoratively packaged all products.
  • Created and designed new confections.
  • Made confections from molds and ordered ingredients from manufacturer.
  • Selected, measured and weighed ingredients in specified amounts.
  • Removed final products, packaged in designated containers and prepared items for shipment or further processing.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
  • Identified, troubleshot and resolved wide range of mechanical malfunctions and production concerns.
  • Filled processing containers, including kettles, pressure cookers and vats with various ingredients in preparation for mixing.
  • Checked malfunctioning equipment and applied troubleshooting measures to get machines back up and running.
  • Monitored equipment operation and made timely adjustments to achieve desired product quality and consistency.
  • Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Operated cash register, collected payments and provided accurate change.
Country Meadows Retirement Communities - Caregiver
Harrisburg, PA, 11/2009 - 11/2011
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Transported patients to and from medical, dental and personal care appointments.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Delivered high-quality, geriatric care to private client.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

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Resume Strength

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  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Florida Career College
  • Miami Jackson Senior High School
Job Titles Held:
  • Medical Records Clerk
  • Referral Coordinator
  • Cashier
  • Caregiver
  • Diploma
  • High School Diploma