Medical Records Clerk Resume Example
Love this resume?Build Your Own Now
MEDICAL RECORDS CLERK
Professional Summary
Experienced Medical Records Clerk offering over 20 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Reliable Administrative Support Associate with experience in, receiving, routing, filing and delivering a wide range of medical documentation. Energetic and focused with strong organizational skills. Talented communicator, planner and problem-solver offering 7 years in the Medical Device Industry. Proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering over 20 years of administrative and customer service experience. Great team player comfortable thriving in competitive, fast-paced environments.
Work History
Gi Associates & Endoscopy Center - Medical Records ClerkFlowood , MS11/2016 - 05/2018
- Ensured medical records are assembled in standard order and are accurate and complete
- Created digital images of paperwork to be stored in electronic medical record
- Filed paperwork and reports in patient charts, ensuring completion in accurate and timely manner
- Responsible for safeguarding patient records within facility and by external sources, retrieving them and transmitting them appropriately
- Reviewed charts and flagged incomplete or inaccurate information
- Processed patient admission and discharge documentation
- Reviewed medical records for completeness and filed records in alphabetic and numeric order
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Handled multi-line phone, answering customer questions and requests
- Responded to requests for information from various individuals by providing medical documents
- Received and processed medical records requests
- Input data into computer programs and filing systems
- Interacted and communicated easily with department personnel and public
- Created new physical and computer-based files
- Received and routed medical records
- Adhered to all facility, company and legal guidelines
- Evaluated department procedures and recommended improvements to maximize efficiency
- Retrieved medical records from offsite chart storage facilities when needed
Gi Associates & Endoscopy Center - Medical Records ClerkVicksburg , MS11/2011 - 05/2015
- Reviewed charts and flagged incomplete or inaccurate information
- Processed patient admission and discharge documentation
- Sorted materials and file according to guidelines
- Managed system conversion and maintained minimal downtime during updates
- Reviewed medical records for completeness and filed records in alphabetic and numeric order
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Responded to requests for information from various individuals by providing medical documents
- Received and processed medical records requests
- Input data into computer programs and filing systems
- Interacted and communicated easily with department personnel and public
- Received and routed medical records
- Responded to materials requests and retrieved necessary information
Stryker Orthopedics - Scheduler of Medical Devices City , STATE09/2001 - 06/2008
- Managed over 75 customer calls per day
- Processed incoming orders for products and services
- Advised regarding delays and special circumstances
- Used computers to maintain accurate account records and shipment of inventory
- Scheduled deliveries of products by specified time to fulfill customer requests
- Input data into Loanertrak (computer program) to create updated status of customer requests
- Monitored and optimized inventory
- Handled urgent requests
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Enhanced office efficiency by handling high volume of callers per day
- Answered phone calls and assisted customers with questions and concerns while problem-solving
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
- Worked with customers to resolve problems, improve operations and provide exceptional customer service
- Alerted customers of products that were unavailable and of shipping delays
- Worked diligently to satisfy customer requests and solve any issues with products or shipments
- Tracked inventory and maintained accurate records
- Reviewed overdue shipment returns and partnered with customer to schedule return
- Demonstrated phone skills; ability to maintain composure in stressful situations
- Worked successfully in team environment
- Received incoming calls and messages and addressed phone requests
Skills
- Knowledge of HIPAA medical privacy and practice
- Knowledge and skill in use of scanner, fax, and electronic health record technology
- Able to respond to requests in fast-paced environment
- Superior organizational skill
- Service-oriented
- Troubleshooting and resolution
- Excellent communication skills
- Basic medical terminology
- Data Entry
- Multi-line phone talent
- Problem Solving
- Medical office administration
- Data entry
- Able to work as part of health care team
- Attention to detail and accuracy
- Computer proficiency
- Telephone etiquette
- Customer service and support
- Teamwork / Collaboration
Education
06/1993Bronxville High SchoolCity, StateHigh School Diploma
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Bronxville High School
Job Titles Held:
- Medical Records Clerk
- Scheduler of Medical Devices
Degrees
- High School Diploma
Similar Resumes
