Medical Records Clerk Resume Example St. Joseph's Hospital

MEDICAL RECORDS CLERK

Professional Summary

Experienced Medical Records Clerk offering over 20 years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Reliable Administrative Support Associate with experience in, receiving, routing, filing and delivering a wide range of medical documentation. Energetic and focused with strong organizational skills. Talented communicator, planner and problem-solver offering 7 years in the Medical Device Industry. Proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering over 20 years of administrative and customer service experience. Great team player comfortable thriving in competitive, fast-paced environments.

Work History

St. Joseph's Hospital - Medical Records ClerkTucson, AZ11/2016 - 05/2018

Ensured medical records are assembled in standard order and are accurate and complete
Created digital images of paperwork to be stored in electronic medical record
Filed paperwork and reports in patient charts, ensuring completion in accurate and timely manner
Responsible for safeguarding patient records within facility and by external sources, retrieving them and transmitting them appropriately
Reviewed charts and flagged incomplete or inaccurate information
Processed patient admission and discharge documentation
Reviewed medical records for completeness and filed records in alphabetic and numeric order
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
Handled multi-line phone, answering customer questions and requests
Responded to requests for information from various individuals by providing medical documents
Received and processed medical records requests
Input data into computer programs and filing systems
Interacted and communicated easily with department personnel and public
Created new physical and computer-based files
Received and routed medical records
Adhered to all facility, company and legal guidelines
Evaluated department procedures and recommended improvements to maximize efficiency
Retrieved medical records from offsite chart storage facilities when needed

Lawrence Hospital - Medical Records ClerkBronxville, NY11/2011 - 05/2015

Reviewed charts and flagged incomplete or inaccurate information
Processed patient admission and discharge documentation
Sorted materials and file according to guidelines
Managed system conversion and maintained minimal downtime during updates
Reviewed medical records for completeness and filed records in alphabetic and numeric order
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
Responded to requests for information from various individuals by providing medical documents
Received and processed medical records requests
Input data into computer programs and filing systems
Interacted and communicated easily with department personnel and public
Received and routed medical records
Responded to materials requests and retrieved necessary information

Stryker Orthopedics - Scheduler of Medical Devices Mahwah, NJ09/2001 - 06/2008

Managed over 75 customer calls per day
Processed incoming orders for products and services
Advised regarding delays and special circumstances
Used computers to maintain accurate account records and shipment of inventory
Scheduled deliveries of products by specified time to fulfill customer requests
Input data into Loanertrak (computer program) to create updated status of customer requests
Monitored and optimized inventory
Handled urgent requests
Received, recorded and addressed incoming and outgoing communication via telephone and email
Enhanced office efficiency by handling high volume of callers per day
Answered phone calls and assisted customers with questions and concerns while problem-solving
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Worked with customers to resolve problems, improve operations and provide exceptional customer service
Alerted customers of products that were unavailable and of shipping delays
Worked diligently to satisfy customer requests and solve any issues with products or shipments
Tracked inventory and maintained accurate records
Reviewed overdue shipment returns and partnered with customer to schedule return
Demonstrated phone skills; ability to maintain composure in stressful situations
Worked successfully in team environment
Received incoming calls and messages and addressed phone requests

Skills

Knowledge of HIPAA medical privacy and practice
Knowledge and skill in use of scanner, fax, and electronic health record technology
Able to respond to requests in fast-paced environment
Superior organizational skill
Service-oriented
Troubleshooting and resolution
Excellent communication skills
Basic medical terminology
Data Entry
Multi-line phone talent

Problem Solving
Medical office administration
Data entry
Able to work as part of health care team
Attention to detail and accuracy
Computer proficiency
Telephone etiquette
Customer service and support
Teamwork / Collaboration

Education

06/1993Bronxville High SchoolBronxville, NYHigh School Diploma

Resume Overview

Companies Worked For:

St. Joseph's Hospital
Lawrence Hospital
Stryker Orthopedics

School Attended

Bronxville High School

Job Titles Held:

Medical Records Clerk
Scheduler of Medical Devices

Degrees

High School Diploma

Medical Records Clerk Resume Example

Resume Score: 80%

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