Motivated administrative professional with track record of success as a dedicated employee. Highly accurate and efficient with exceptional organizational abilities and a service-focused mindset.
Professional Experience
07/2010 to Current
Medical Records ClerkGreene County Hospital － Leakesville, MS
Entered information into computer databases.
Processed and routed incoming mail.
Updated daily logs for tracking file movements.
Reviewed files to check for complete and accurate information.
Destroyed files and materials upon request.
Looked up information with computer programs.
Contacted staff and customers to retrieve files.
Wrote professional business correspondence.
Gained advanced knowledge of Health Information Technology.
Recorded and filed patient data and medical records.
Strictly followed all federal and state guidelines for release of information.
Wrote clear and detailed clinical phone messages for physicians.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Arranged and assisted with hospital admissions.
Completed registration quickly and cordially for all new patients.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
10/2002 to 03/2003
Cashier, Assistant ManagerWalco Inc － Leakesville, MS
Assessed customer needs and responded to questions.
Cleaned and straightened work area.
Issued receipts for purchases and gifts.
Bagged merchandise by following standard procedures.
Organized register supplies.Unboxed new merchandise.
Rotated stock to maintain freshness. Updated register logs.
Operated cash register with proficiency.
Provided professional and courteous service at all times.
Worked overtime shifts during busy periods.
06/2001 to 11/2001
SecretaryUniversity of Southern Mississippi, Polymer Science － Hattiesburg, MS
Planned travel arrangements for executives and staff.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Received and distributed faxes and mail in a timely manner.
Managed daily office operations and maintenance of equipment.
06/1998 to 04/2001
ClerkDearman Ford Inc － Leakesville, MS
Communicated with customers regarding vehicle issues and potential repairs.
Organized work records and filed reports.
Assessed customer needs and responded to questions.
Cleaned and straightened work area.
Worked with customer service to resolve issues.
Provided professional and courteous service at all times.
Worked as a team member performing cashier duties, product assistance and cleaning.
Verified that information in the computer system was up-to-date and accurate.
Created monthly reports for records, closed terminated records and completed chart audits.
Assisted with payroll preparation and entered data into cumulative payroll document.
Retrieved requested files and delivered to appropriate personnel.
Operated office equipment such as copiers and fax machines.
Entered information into computer databases.
Processed and routed incoming mail.
01/1995 to 06/1998
Loan SecretaryFirst National Bank of Lucedale － Leakesville Junction, MS
Opened new customer accounts, including checking, savings and lines of credit.
Established new customer accounts including checking, savings, lines of credit and loans.
Maintained confidentiality of bank records and client information.
Directed specific questions to appropriate branch personnel.
Assisted senior-level credit officers with complex loan applications.
Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Educated customers on the variety of loan products and available credit options.
01/1992 to 01/1995
Collections SecretaryMagnolia Federal Bank － Hattiesburg, MS
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Wrote reports and correspondence from dictation and handwritten notes.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Received and distributed faxes and mail in a timely manner.
Managed daily office operations and maintenance of equipment.
Education and Training
1988
DiplomaGreene County High School － Leakesville, MS
1992
Associates Degree: General BusinessJones County Jr. College － Ellisville, MSGeneral Business
2001
Business Education DegreeUniversity of Southern Mississippi － Hattiesburg, MS
