medical records clerk resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Highly adaptable and dependable healthcare professional. With a passionate outlook and successful year in medical records management, I am looking to improve current healthcare needs. Focused on delivering exceptional results through strong time management, communication and team work abilities.

  • Client relations
  • Inventory coordination
  • Data entry
  • Work well independently
  • Medical recordkeeping
  • Time management
  • Work ethic
  • Team management
  • Working collaboratively
  • First Aid/CPR
  • Leadership
01/2022 to Current Social Service Director Quince Nursing And Rehabilitation Center, Llc | Memphis, TN,
  • Collaborated with team members to identify and accomplish agency objectives.
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Assessed each resident's psychosocial needs.
  • Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training.
  • Advocated for placement of patients into community-based treatment settings
  • Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
  • Implemented social services care plan for each resident and updated plan annually in consultation with resident and family.
  • Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
  • Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
  • Handled or delegated resident support concerns respectfully to preserve residents' dignity, health and safety.
  • Maintained consistent personal interaction with residents in addition to administrative duties to assure optimum care firsthand.
  • Educated residents and families regarding private insurance, Medicare, Medicaid, Veterans Administration and other possible sources of funding for required care.
  • Advocated for residents in response to stated needs for care quality, food, facilities and resident interactions.
06/2021 to Current Medical Records Clerk Helia Healthcare | Belleville, IL,
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Pulled patient charts for upcoming appointments.
  • Obtained information by contacting appropriate personnel or patients.
  • Updated daily logs to track information movements.
  • Disseminated information to correct department, individual or outside location.
  • Assisted with properly processing records requests.
  • Worked with speed, efficiency and accuracy to process documentation and complete projects.
  • Utilized copying equipment for medical record duplication, answered phones and filed documents.
  • Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
  • Sent records requests and stayed in close communication with case managers regarding open issues.
  • Worked with PCC EHR system to input, organize and manage more than 20 documents each day.
06/2021 to 06/2021 Dietary Aide Bernice Nursing And Rehabilitation Center, Llc | Bernice, LA,
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Cleaned and maintained dining room during and after each meal service.
  • Reported and documented resident changes in consumption or behaviors.
  • Stocked food and other supplies for main kitchen and units.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Offered alternative menu choices to meet diet prescription guidelines while enabling clients to receive optimal food preferences.
  • Collaborated with registered dietitian and other members of healthcare team in providing medical nutrition therapy.
  • Delivered designated trays and supplies to 25 patients as scheduled.
06/2018 to 06/2021 Family Nanny Gamestop Corp. | Asheville, NC,
  • Prepared nutritious meals, cleaned laundry, and sanitized play areas.
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Provided safe transportation to and from activities and events.
  • Taught children safe behavior when crossing street and to avoid contact with unsafe objects.
  • Coordinated after-school activities and transportation for practices and events.
12/2017 to 05/2018 Receptionist The Gardens At Park Pointe | City, STATE,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Education and Training
Expected in 12/2021 to to Bachelor of Science | Health Administration Lewis University, Romeoville, IL GPA:
Expected in 12/2021 to to Associate of Science | Psychology Lewis University, Romeoville, IL GPA:
Activities and Honors

I've spent the past 2 years volunteering at Grundy County Housing Authority during the holiday season, fixing meals, cleaning, organizing food pantries, and providing in any ways I can.

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Resume Overview

School Attended

  • Lewis University
  • Lewis University

Job Titles Held:

  • Social Service Director
  • Medical Records Clerk
  • Dietary Aide
  • Family Nanny
  • Receptionist


  • Bachelor of Science
  • Associate of Science

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