Medical Records Clerk resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Committed healthcare professional bringing 16 years of proven success in healthcare roles. Well-versed in patient-centered care and forming wellness habits for sustainable quality of life. Self-motivated, strong planner, problem-solver, and communicator with efficient approach.
Skills
Personable and friendly
Microsoft Office, Citrix, and AOD
Patient-focused
10-key and MS Excel
Time management
Writing and data entry
Positive attitude
Verbal communication
Multitasking and prioritizing
Attention to detail
Recordkeeping and bookkeeping
Work well independently
Epic
Word
Data entry
16 years of knowledge in medical terminology
Work well under pressure
Education and Training
Widefield High SchoolColorado Springs, COExpected in 1997 ā āHigh School Diploma: - GPA:
Rogue Valley ManorMedford, OregonExpected in 2018 ā āHalcyon Dementia Care:Health-care - GPA:
Experience
Summit Medical Group - Medical Records Clerk Newport, TN, 01-2020 - Current
Scanned incoming documentation
Observed confidentiality and safeguarded all patient-related information
Pulled patient charts for upcoming appointments
Obtained information by contacting appropriate personnel or patients
Wrote reports, emails, memoranda, letters and releases
Verified, updated and entered patient information into system
Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts
Processed benefits for patients
Followed-up with insurance companies and individuals to resolve discrepancies
Helped register patients for upcoming appointments
Helped patients schedule, reschedule or cancel their appointments
Document patient's healthcare in medical chart
Provide basis for evaluating adequacy care of patient in patients medical record
Prompted continuity of care by completely communicating patients status to fellow caregivers
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions
Setup consult appointments to outside facilities
Process Referrals and pre-authorizations
Follow up on patients orders
Help facilitate communication between patient and outside facilities
Coordinate different events with patients
Processed patient payments and scanned identification and insurance cards
Protected patients by observing strict HIPAA guidelines
Took messages from patients and promptly relayed to appropriate staff
Answered multi-line phone system and directed callers to requested personnel and departments
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
Retrieved faxes and uploaded documents to patient charts to assist clinical staff
Coordinated admission process and prepared agreement packets
Checked daily doctor schedules and verified insurance
Ga Medgroup - Memory Support Lead Specialist II/Preceptor Pooler, GA, 06/2014 - Current
Process monthly reports for department performance; ensure HIPAA compliance
Commended for maintaining safety, respect, and dignity of residents
Review and provide comments on the adequacy of documents and take necessary steps to cure any deficiencies
Comply and produce documents and reports and file, copy, or fax required papers to appropriate parties
Ensure Dining with Friends Program runs smoothly by having therapeutic atmosphere and positive staff
Multi-task serving and plating of meals to residents, family members, and staff
Adhere to food safety regulations
Communicate with other departments to ensure quality dining experience for residents
Serve as on-call scheduler every eight weeks for one week
Maintained office safety by screening visitors, updating logs and issuing temporary passes
Resolved interpersonal conflicts by listening, finding common ground and building relationships
Completed daily data entry of residents information into chart
Set up resident charts and documented information in various company software
Updated residents chart with pertinent information as needed
Answered phones
Made sure physicians orders were placed for residents and followed up on them
Advocated to residents with grievances
Advocate for residents for care that is needed to nursing staff
Record minutes at meetings
Rogue Valley Manor - Activity Coordinator City, STATE, 03/2010 - Current
Maintained records of activities and analyzed feedback from participants
Handled budgetary concerns for activities and ensured activities were affordable
Participated in care conferences and completed all care evaluations
Ensured activities were therapeutic and fostered home-like atmosphere
Made sure activity staff attended work as scheduled for shifts, training, and mandatory department meetings
Provided accurate and tactful input to level of care evaluations
Scheduled and coordinated events and activities
Collaborated with clinical support staff and care professionals to establish team-based, resident-centered care approach
Liaison between doctors and residents
Helped find placement of residents to outside facility
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Attend quarterly meetings with residents family members to discuss resident care
Helped with administrative duties- attend manager meetings, checked residents in and out of facility, faxing, emailing
Maintained records for staff, phones, company credit cards and office keys
Supply stock for front desk
Checked family members in and out of locked down unit
Helped administrator and nursing staff with placement of incoming residents
Coordinated with outside facilities to facilitate therapeutic activities for residents
Attend quarterly meetings with residents
Helped residents with grievances
Springs Village Care Center - Assistant Activity Director City, STATE, 08/2005 - 10/2009
Maintained up-to-date department organizational chart.
Designed programs to encourage entertainment, relaxation, socialization, and fulfillment for residents.
Organized services such as transportation, event security, and catering.
Consulted with staff and other professionals to discuss activities.
Maintained records of activities and analyzed feedback from participants.
Handled budgetary concerns for activities and ensured activities were affordable.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail, and fax.
Complied with all state regulations.
Ensured activity staff adhered to their work schedules.
Prepared internal paperwork, managed telephone calls, and maintained office documents.
Helped residents with Medicaid and Medicare benefits for housing at nursing home
Helped placement of residents to outside facilities
In charge of staff scheduling
Helped family members of residents with understanding fees
Helped residents understand their fees and benefits
Attend quarterly meetings with resident family members to discuss resident care
Coordinated with outside facilities to facilitate therapeutic activities for residents
Helped residents understand the resident Bill of Rights
Checked family members and residents in and out of facility
Liaison for resident to nursing staff or other outside facilities
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