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MEDICAL RECORDS ADMINISTRATOR Resume Example

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MEDICAL RECORDS ADMINISTRATOR
Professional Profile
Skilled File Clerk with remarkable organizational, communication and time management abilities. Thrives in busy, dynamic environments. Resourceful Associate with 25 years' experience in diverse industries. Self-directed and organized with well-developed abilities in managing a wide range of administrative needs.
Qualifications
  • Administrative support
  • Customer service mindset
  • Filing management
  • Computer proficiency
  • Multi-tasking
  • Exceptional verbal/written communication
  • Strong problem solving
  • Collaborative team player
  • Self-directed
  • Implementing new business systems
  • Enthusiasm
  • Cheerfulness
  • Professional appearance
  • Efficiency
  • Natural leader
  • Collaborative
Relevant Experience
Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.Researched and resolved billing problems that had been previously missed.Multitasking
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Increased office organization by developing more efficient filing system and customer database protocols.
Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Researched and resolved billing problems that had been previously missed.
Data Verification
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
Developed advanced physical filing system to handle high-volume paperwork needs for growing department.
​
Experience
05/2015 to 05/2016
MEDICAL RECORDS ADMINISTRATORPhysio Therapy Associates － Exton, PA
  • Retrieved records for patients Processed recall archiving system Customer Service Fax and copying Proficient on Microsoft Mailing Office communication Spreadsheet utilization Ordering and coordinating delivery and pickup of files.
11/2013 to 05/2015
OFFICE SERVICES SUPERVISORCanon Business Process Services － Glen Mills, PA
  • Collect and Distribute Mail Mailroom processes File organization Maintain and organize meeting room space Communication with office Customer service Handle incoming and outgoing customer service Shipping and receiving.
09/2005 to 09/2013
BILLING ADMINISTRATORRatner Prestia － Berwyn, PA
  • Created and printed bills for attorneys using Rainmaker software.
  • Processed Accounts Payable.
  • Data Processing for new clients.
09/2003 to 08/2005
RECORDS INFORMATION CENTER MANAGERPitney Bowes Management Systems － Malvern, PA
  • Managed High Volume Copy Center and file room Data Entry: Created Documents and Books for company Created and Assisted on special projects in Client department Organized and Maintained file Scheduling for a team of employees Payroll Customer service Utilized computer software Managed and Organized over 10,000 files.
11/2001 to 08/2003
HOSPITAL SUPPLY TECHNICIANSt. Francis Hospital － Wilmington, DE
  • Supply hospital floors with medical supplies and equipment Delivered prescription to facility of patients Organized supply room Inventory adjustment Ordering Assisted in hospital pharmacy in completing orders.
06/1998 to 10/2001
CUSTOMER SERVICE REPRESENTATIVEKinkos － Exton, PA
  • Customer Service Generated High Volume Copy Jobs Telecommunication Assisted in organization of placing and producing orders Retail Computer experience.
Education
June 1982
BACHELORCalifornia State University of Pennsylvainia － PA
Skills
Accounts Payable, Computer experience, copying, Client, clients, Customer Service, Data Entry, Data Processing, delivery, Fax, Inventory, Mailing, Mail, Office, Payroll, processes, producing, receiving, Retail, Scheduling, Shipping, Spreadsheet, Telecommunication
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Resume Overview

Companies Worked For:

  • Physio Therapy Associates
  • Canon Business Process Services
  • Ratner Prestia
  • Pitney Bowes Management Systems
  • St. Francis Hospital
  • Kinkos

School Attended

  • California State University of Pennsylvainia

Job Titles Held:

  • MEDICAL RECORDS ADMINISTRATOR
  • OFFICE SERVICES SUPERVISOR
  • BILLING ADMINISTRATOR
  • RECORDS INFORMATION CENTER MANAGER
  • HOSPITAL SUPPLY TECHNICIAN
  • CUSTOMER SERVICE REPRESENTATIVE

Degrees

  • BACHELOR

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