LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working the medical Field as An Medical Receptionist/Medical Representatives Office settings to handle all provider and patient needs. Good interpersonal and communication skills.

I’m Established Medical Receptionist successful at interacting with people of all ages and personalities and offering experience working in busy clinical settings. Bringing a successful career history spanning more than 9 years.

Skills
  • Front desk operations
  • Oral and written communication
  • HIPAA guidelines
  • Referral verification
  • Records maintenance
  • Patient callbacks
  • Administrative support
  • CPR Certified
  • Customer Service
  • First Aid
  • Hoyer Lift
  • Hospice Care

  • Autism
  • Cancer
  • Diabetes
  • Dementia
  • Oxygen
    Medication
    24-hour care
    Mental/Behavioral Health
  • Records management
  • Equipment Operation
Experience
12/2017 to Current Medical Receptionist/Medical Assistant Receptionist Valley P | City, STATE,
  • Interviewed patients to collect medical information and insurance details.
  • Updated group medical records and technical library to support smooth office operations.
  • Maximized office efficiency by answering more than 50 incoming calls per day to provide office information and transfer calls to desired personal.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy offices with 13 providers.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Informed patients of financial responsibilities prior to rendering services.
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • •Front desk, include scheduling appointments.
    •Prior Authorizations
    •EMR Software(EClinicalWorks) (Medent)
    •Taking Copays/DME’s
    •Maintaining records, Greeting Patients and Visitors.
    •Answering phone calls to inquiries, Maintaining reception area clean and organized.
    •Facilitating medical procedures, providing treatment information.
    •Filing patient records, Ordering supplies and Providing support to patients in distress
    •Faxing ,Scanning
    •Register new patients and update records
    •Sending Mail Out
    •Keeping Receptionist area organized
    •Relaying messages to Doctors
    •Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

    Schedules surgeries by making arrangements with the Dr in each Office; verifying times with patients; preparing charts, pre-admission and consent forms.
    •Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
    •Keeping patient information confidential.
06/2016 to 03/2020 Residential Counselor/Recovery Support Specialist BFAIR | City, STATE,
  • Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
  • Recognized by management for providing exceptional customer service.
  • •Designed individual resident activity and therapy programs on a regular basis those with Brain injuries.
    •administer Medication (MAP CERTIFIED)
    •Assist in the maintenance of a safe and clean working environment.
    •Assisted residents with eating bathing dressing and other daily tasks.
    •Maintained and updated individual resident records and documents.
    •Maintained confidentiality and security for all residents’ information.
    •Assisted with training and orientation for new facility staff.
    •Assist those Who Attend dialysis
    •assuring good personal hygiene, eating, drinking, grooming, ambulating, and light housekeeping.
    •The elderly and Those with disabilities and mental health /Behavioral Issues .
    •infection control, proper diet, charting accurately and maintaining confidentiality.
    •care for residents and follow their specific plans of care with dignity and respect.
05/2014 to 10/2019 Home Health Aide/Resident Care Aide Association Living | City, STATE,
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Administered all necessary medications as directed by care plan.
  • Monitored clients' progress to report necessary changes.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Delivered individualized care and services management for all patients.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Completed data entries in charts and logbooks to document client progress.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
06/2010 to 07/2014 Medical Receptionist/Medical Representative Berkshire Chiropractic Services P.C | City, STATE,
  • Interviewed patients to collect medical information and insurance details.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Updated group medical records and technical library to support smooth office operations.
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Informed patients of financial responsibilities prior to rendering services.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Straightened up the waiting room so that it remained neat and organized.
Education and Training
Expected in 06/2010 GED | WIA , Springfield , MA GPA:
Expected in 10/2011 Home Health Aide/CNA/ Cpr First Aid | Medical Assisting American RedCross, , GPA:

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Resume Overview

School Attended

  • WIA
  • American RedCross

Job Titles Held:

  • Medical Receptionist/Medical Assistant Receptionist
  • Residential Counselor/Recovery Support Specialist
  • Home Health Aide/Resident Care Aide
  • Medical Receptionist/Medical Representative

Degrees

  • GED
  • Home Health Aide/CNA/ Cpr First Aid

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