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medical receptionist medical appointment scheduler resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

* Organized Medical Receptionist/Scheduler with 4 years of experience in medical field. Excellent typist, collaborator and office coordinator with proven history of reorganizing and optimizing office settings. Dedicated to efficiency and maintaining workflow. And most of all patient and doctor satisfaction.

* Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

* Tech-savvy and smart IT Technician equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.

* Flexible hard worker ready to learn and contribute to team success.

Skills
  • Organization
  • PPE use
  • Collaboration
  • Conflict resolution
  • Clerical
  • Team management
  • First Aid/CPR
  • Problem resolution
  • Customer service
  • Troubleshooting
  • Relationship building
  • Computer skills
  • Microsoft Office
  • People skills
Experience
11/2017 to Current
Medical Receptionist/Medical Appointment Scheduler Ectohr, Inc. Greater Metro Detroit Area, MI,
  • Gathered personal and insurance information from each patient.
  • Pulled patient charts for upcoming appointments.
  • Completed registrations for laboratory work, surgical procedures and radiology.
  • Assisted patients in filling out pre-appointment paperwork.
  • Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Managed front office customer service, appointment management to streamline workflow.
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Communicated with patients to gather intake data and verify chart information.
  • Helped patients complete paperwork and explained processes and procedures.
  • Updated patient financial information to promote accurate record keeping.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
  • Kept office spaces well-stocked with administrative and medical supplies.
  • Answered most all daily phone calls to schedule appointments and address patient inquiries.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Assisted with hospital admissions and paperwork.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Called patients to schedule upcoming or next day appointments, consistently double-checking information and availability.
  • Managed medical practice administrative needs to provide patient satisfaction.
11/2017 to Current
IT Technician R. R. Lastomirsky, MD City, STATE,

I got a certificate from Microsoft as a technician for completing a course offered through a special program in high school. So I not only graduated with my diploma, but I was also given a certificate as a technician.

  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Main function in the office is to help Doctor with his computer problems.
  • Repair and help office staff if there is a issue that is repairable on site. (We due pay an off site IT person - if it is a hardware issue)
  • Simple issues that arise are handled by me, including
08/2017 to 08/2018
Online Marketer Overlord Blacksmithing (Self-employed) City, STATE,
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to detail by listening to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 05/2017 to to
High School Diploma:
Venice Senior High School - Venice, FL
GPA:
  • Member of the MCJROTC
  • Completed professional development in Microsoft and was awarded / given a certificate as a technician
  • Also completed professional development in the Culinary Arts both 1 & 2 (which is where he originally wanted to be.)
Expected in 05/2017 to to
Microsoft Technician Certification: Digital Media & Production
Smart Horizons - My Home,
GPA:
Activities and Honors

MJROTC - High Scool Program (4 years)

While in High School I was a member of the Marine Corp. ROTC program.

While here I learned discipline and respect.

We did community service regularly as part of our program. We were required to do 75 hours on our own time, that was in addition to the services that we did during our program.

We learned attention to detail, we learned to have respect for ourselves and others.

We learned to work as a team and to rely not just on ourselves but to build a unit that would last.

Boy Scouts of America - (Florida)

I started in Boy Scouts when I was 9 or 10, my mother signed me up so I would be able to harness some of my energy and make new friends.

I completed Cub Scouts and went on to earn the Arrow of Light which is a prestigious honor given to those Cub Scouts that work for and earn several difficult and many multiple tasks. By the time I was finished with this assignment I had a lot of pride in myself. I was crossed over to the Boy Scout Troup, but decided not to join due to wanting to give my full attention to my High School studies.

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Resume Overview

School Attended

  • Venice Senior High School
  • Smart Horizons

Job Titles Held:

  • Medical Receptionist/Medical Appointment Scheduler
  • IT Technician
  • Online Marketer

Degrees

  • High School Diploma
  • Microsoft Technician Certification

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