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medical receptionist front desk resume example with 14 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Medical Receptionist with experience supporting 2 year physicians in a busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance.


Licenses

Medical Office Administrative Certificate .

Skill Highlights
  • Maintains strict confidentiality
  • ICD-9 coding
  • CPT and HCPCS coding
  • Internal medicine billing
  • HIPAA compliance
  • Strong planning skills
  • Strong work ethic
  • Team player with positive attitude
  • Deadline-driven
  • Deadline-oriented
  • Bilingual in Cambodian
  • Medical terminology knowledge
  • Insurance processing
  • Insurance eligibility verification
Education and Training
Grove City High School Grove Cit, Ohio Expected in 1996 Diploma : Accounting - GPA :

Received High School Diploma.


Additional Information:


ATTEND SCHOOL ONLINE FROM JANUARY 3RD OF 2012 - ARPRIL 2013 2013.


ATTEND SCHOOL FOR TAXED PREPARATION AT JACKSON HEWITT 12-1996-041997.


LANGUGES :


CAMBODIAN AND ENGLISH

Ultimate Medical Academy Clearwater, Florida Expected in 1 2012 Diploma : Medical Billing and Coding Specialist - GPA :

Pursing CPC Certification:


CORE MEDICAL PROFIFIENCIES:

Medical Billing

ICD-9-CD,HCPCS,CPT

Insurance Verification

Anatomy & Physiology

Medicare , Medicaid , TRICARE

CMS 1500,CM1450 (UB-04), E0B's

Managed Cared (HMO,PPOand POS)

Insurance Claim Processing

Medical Coding

Intermediate ICD- 10-CM

Co-Payments & Deductibles

HIPAA Compliance

MS Office (Excel, Word,PowerPoint)

Electronic Medical Records

Medisoft Software

Insurance Billing Procedures Payment Posting

Appointment Scheduling

Medical Terminology

Government Payers

Thirds- Party Payers

Worker's Compensation

Office Management

Medical Office Procedures

Grove City High School Grove City, Ohio Expected in 1 1996 High School Diploma : Accounting - GPA : Accounting
, Expected in 1 1 Medical Office Procedures - Additional Information - ATTEND SCHOOL ONLINE FROM JANUARY 3RD OF 2012-APRIL 2013 - ATTEND SCHOOL FOR TAXED PREPARATION AT JACKSON HEWITT : Office Management Cambodian and English - GPA : Office Management Cambodian and English
, Expected in Pursuing CPC Certification : - GPA :
Professional Experience
Cleveland Eye Clinic - Medical Receptionist/Front Desk
Parma, OH, 07/2014 - 11/2014
  • Recorded and filed patient data and medical records.Wrote clear and detailed clinical phone messages for physicians.Directed patient flow during practice hours, minimizing patient wait time.Scheduled patient appointments.Monitored shared email in-boxes and ensured inquiries were addressed.Confirmed patient information, collected copays and verified insurance.Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Checked voice mail everyday coming into work and when I returned back from lunch.
  • Greet all visits that comes in and out whether they are patients or guests.
Mistras Group - Medical Assistant/Technician
Chino, CA, 03/2014 - 06/2014
  • Pretest patient eyes before they are being seen by the doctor.
  • Give patient form to filled out personal informal information regarding why they need a eye exam.
  • Once the patient completed the form all personal information need to be put into the computer before the testing start.
  • The tests performed in the pretest room are contact lenses are removed, if worn.
  • The auto-refraction and auto-Keratometries.
  • Gentle air puff tonometry.
  • Auto visual field screening.
  • Auto-Lensometry of habit Rx (while patients is doing field screening).
  • I will escorted the patient to an exam room where I will conducts a special test and non-mydriatic digital retinal photography is performed. If the patients wears contact lenses or express an interest in them, corneal topography is also done.
Simos Insourcing Solutions Corporation - Administrative Assistant
City, STATE, 08/2013 - 2014
  • Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent out faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Coordinate and provide support., including interview scheduling, offer letter, new hire packages, new hire communications, background processing and on-boarding processes.
  • Ensure all paperwork and files for new hires are processed and stored according to protocol.
NCO Financial Services - Clerical Support/Administrative Assistant
City, STATE, 09/2001 - 10/2011
  • Assisted with general accounting functions, provided telephone support and investigated resolved billing problems for clients for UPS Project.
  • Functioned as direct point of contact for customers and managed customer accounts.
  • Maintained high level of confidence and maintained accurate, up-to-date confidential while accessing customer accounts.
  • Demonstrated ability ti maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
  • Proficient in common business software and accounting programs.
  • Responded to incoming calls and answered all inquiries.
Sears American Home Improvement - Telemarketing/Receptionist
City, STATE, 09/1998 - 09/2001
  • Sold services and products to customer via inbound and outbound calls.
  • Understand and resolved customers complaints.
  • Followed all policies as they related to customer confidently and performed other duties as assigned.
  • Managed organized documents and provided information to potential clients.
Skills
accounting, general accounting, Billing, CMS, CPT, clients, email, fast, faxes, Government, ICD-9, Insurance, Medical Billing, Medical Terminology, Medi-soft, Excel, mail, MS Office, Office, PowerPoint, Word, policies, POS, processes, Coding, receptionist, Scheduling, spreadsheets, telephone, phone, voice mail

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Resume Overview

School Attended

  • Grove City High School
  • Ultimate Medical Academy
  • Grove City High School

Job Titles Held:

  • Medical Receptionist/Front Desk
  • Medical Assistant/Technician
  • Administrative Assistant
  • Clerical Support/Administrative Assistant
  • Telemarketing/Receptionist

Degrees

  • Diploma
  • Diploma
  • High School Diploma
  • Medical Office Procedures - Additional Information - ATTEND SCHOOL ONLINE FROM JANUARY 3RD OF 2012-APRIL 2013 - ATTEND SCHOOL FOR TAXED PREPARATION AT JACKSON HEWITT
  • Pursuing CPC Certification

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