Medical Receptionist Resume Example CNY Family Care

MEDICAL RECEPTIONIST

Professional Summary

Forward-thinking professional offering more than 3 years of experience working in fast-paced environments.

Focused Dancer with 5 years of experience delivering captivating performances. Well-trained and motivated individual with nerves of steel and background performing in Lyrical, Ballet, Hip Hop and Jazz productions. Physically and mentally flexible with interest in learning new techniques and moves to improve upon past performances.

Skills

EMR / EHR
Appointment scheduling
Patient scheduling
Payment collection
Patient privacy
Quick learner
Multi-line phone talent
Money handling abilities
Good listening skills
Class leadership

Safety awareness
Strengthening routines
Instructional techniques
Flexibility improvements
Program development and management
Lesson planning
Modern ballet training
Competitive history
Performance experience

Work History

Medical Receptionist, 09/2018 to Current
CNY Family Care – East Syracuse, NY

Enhanced office efficiency by handling 100+ callers per day.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Completed skilled administrative work to support all office staff and operational requirements.
Managed master calendar and scheduled appointments for 35 providers based on optimal patient loads and clinician availability.
Checked patient data including insurance, demographic and health history to ensure all information was current.
Responded to correspondence from insurance companies to verify patient's coverage.
Scheduled, rescheduled and handled cancelled appointments for patients.
Adeptly managed multi-line phone system and pleasantly greeted all patients.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing office closing.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Dance Instructor, 10/2017 to Current
Expressions Dance Company – Fulton, NY

Adhered to all studio guidelines and legal requirements.
Worked in team-based environment to uphold quality and continuity of service to all clients.
Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
Optimized learning plans, quantifying student progress through test administration.
Educated students on Ballet and Dance technique applying variety of instructional techniques, including hands-on curriculum.
Provided clear, informative lectures on Technique to classes of 14 students.
Earned positive feedback from parents regarding classroom instruction and student learning success.
Created guides and course materials to reiterate lecture information and help students.
Instructed 1 private lesson students and 4 group lessons every day.
Encouraged diverse and unique dance students at every skill level through positive reinforcement and good sportsmanship.
Generated lesson plans each week that covered stretching, conditioning, warm-ups and routines.
Prepared student groups for competitions with routines, exercise regimens and instruction on specific techniques.
Choreographed performances for individuals and groups.
Developed new choreography for shows and organized rehearsals with team members.
Composed sequences of steps and moves for dancers.
Helped students understand rhythm, leaps, turns and posture.
Helped students work on facial expressions to match dance moves.
Discovered and utilized talents of team.

Beverage Server, 01/2018 to 09/2018
Oneida Indian Nation – Oneida, NY

Escorted customers to seats based on hostess recommendations and completed drink orders.
Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
Assisted cashiers with processing customer payments and documenting orders.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Engaged in suggestive selling and other sales techniques.
Offered product samples, answered questions and helped customers find items.
Checked identification to enforce age requirement for alcoholic beverages.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Ensured superior service and efficiency at all times.
Assisted with bartending duties during high-volume shifts.
Reviewed identification in adherence with state and federal laws for serving alcohol.
Collected orders and relayed them to bartenders quickly and accurately.
Served alcoholic and non-alcoholic beverages in bar environment.
Checked over 50 daily IDs to verify ages and uphold New York liquor laws.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.

Waterpark Attendant, 06/2017 to 09/2017
Thunder Island – Fulton, New York

Monitored safety of all guests in and around swimming pool.
Attentively watch over swimmers being quick to identify those in distress.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Entered water immediately to pull struggling swimmers to safety.

Education

High School Diploma: 06/2017
G Ray Bodley High School - Fulton, NY

Resume Overview

Companies Worked For:

CNY Family Care
Expressions Dance Company
Oneida Indian Nation
Thunder Island

School Attended

G Ray Bodley High School

Job Titles Held:

Medical Receptionist
Dance Instructor
Beverage Server
Waterpark Attendant

Degrees

High School Diploma : 06/2017

Medical Receptionist Resume Example

Resume Score: 80%

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