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Medical Receptionist Resume Example

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MEDICAL RECEPTIONIST
Professional Summary
To obtain a position as Medical Assistant where I can utilize my clinical and administrative skills in an environment that will help both patients and healthcare providers.
Licenses

CPR Certification

Skill Highlights
  • Excellent customer service skills
  • Excel in listening to patient needs
  • Highly skilled in answering and forwarding phone calls
  • Demonstrated ability to fax, scan and email
  • Data Entry: 50 WPM MS Word, Excel, Outlook and PowerPoint
  • Highly skilled in performing front desk duties
  • Ability to work independently with minimal supervision
  • Well-versed in greeting and interacting with patients and relatives
  • Able to coordinate and efficiently organize in an office / clinical environment.
  • Ability to provide friendly, timely service to all patients and clients with questions or concerns
  • Ability to take and record vital signs
  • Pleasant phone manner and high level of customer service skills
  • Ability to follow precise instructions/directions and system protocols
  • Great attention to detail
  • Ensure a neat and clean reception area at all times is maintained

Understands medical procedures

Bilingual in Spanish
Professional Experience
Medical Receptionist 07/2014 to Current Virginia Hospital Center Physician Group Arlington, VA
  • Welcomed patients, checked in/out patients, verify and fill in essential information in the medical record, enter patient demographics and insurance information into the EMR system, maintain appointment schedules, took messages and provided routine information, ensured that all the patients filled the required registration forms and evaluated it for accuracy of information, respect and maintain privacy of patient, assuring patient of confidentiality at all times and sort/distribute faxes to appropriate doctor.
Medical Assistant 01/2014 to Current Next Care Urgent Care Woodbridge, VA
  • Perform injections, throat, and nasal cultures, document vitals in the patient's chart, collect specimens for various test, performed EKG/ECG, prepared exam rooms, give medications/immunizations as ordered per route (i.e.
  • Intramuscular, subcutaneous, and sub-dermal); perform accurate blood draws, administer lab tests: urinalysis, strep, mono, and hemoglobin, prepare exam rooms, educate patients on procedures.
Front Desk Specialist / Medical Assistant Support (PRN) 03/2014 to 07/2014 Pediatric Cardiology Associates Fairfax, VA
  • Greet and receive patients families and visitors, perform all registration and out-processing functions, answer incoming phone calls and if applicable, direct them to the appropriate staff member(s), provide patient instruction and education regarding policies, and procedures, specifically around insurance, documents needed and appointment requirements, understanding of insurance plans, participation, copays, and referrals, schedule appointments and answer incoming calls, enter patient demographics in the computer system, sort and distribute faxes, logs, EKG communication with hospitals, receive Holter Monitors back from patients and check all parts included, alert medical assistant when a patient is ready, be familiar with ICD-9 and CPT coding, pull and file patient medical records, multitask and work in a fast pace environment.
Teller 10/2012 to 02/2014 TODOS Super Market Woodbridge, VA
  • Maintain contact with clients regarding cash and checking services, handle deposits, withdrawals, and money orders, balance cash drawer, examine checks for endorsements, perform data entry services regarding client's accounts and transactions, provide the customer service in person and by telephone, process checks and other transactions, record amounts received and prepared reports of transactions, perform transactions in accordance with member's request, selected to serve as head teller; trusted with situations requiring high-level problem-solving and decision-making abilities.
  • Trained new tellers on bank procedures and sales techniques.
Education and Training
High School Diploma June 2013 Gar-field High School Woodbridge, VA
Diploma: Medical Assistant January 2015 Everest College GPA: Dean's list, President's list

Dean's list, President's list
Certifications and Licensure CPR & First Aide Certified - American Heart Association - June 2014 OSHA Certification - Everest College - November 2014 HIPPA Certification - Everest College - November 2014
Languages
Bilingual - English and Spanish
Skills
attention to detail, balance, Basic, CPR, CPT coding, client, clients, Excellent customer service, customer service, customer service skills, Data Entry, decision-making, dependable, email, Bilingual - English, fast, faxes, fax, forms, ICD-9, instruction, insurance, listening, medical terminology, Excel, money, office, Outlook, PowerPoint, MS Word, Monitors, neat, office equipment, policies, problem-solving, processes, protocols, reception, sales, Spanish, supervision, telephone, phone, 50 WPM
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Resume Overview

Companies Worked For:

  • Virginia Hospital Center Physician Group
  • Next Care Urgent Care
  • Pediatric Cardiology Associates
  • TODOS Super Market

School Attended

  • Gar-field High School
  • Everest College

Job Titles Held:

  • Medical Receptionist
  • Medical Assistant
  • Front Desk Specialist / Medical Assistant Support (PRN)
  • Teller

Degrees

  • High School Diploma June 2013
    Diploma : Medical Assistant January 2015
    Certifications and Licensure CPR & First Aide Certified - American Heart Association - June 2014 OSHA Certification - Everest College - November 2014 HIPPA Certification - Everest College - November 2014

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