Medical Receptionist Resume Example Virginia Hospital Center Physician Group

MEDICAL RECEPTIONIST

Professional Summary

To obtain a position as Medical Assistant where I can utilize my clinical and administrative skills in an environment that will help both patients and healthcare providers.

Licenses

CPR Certification

Skill Highlights

Excellent customer service skills
Excel in listening to patient needs
Highly skilled in answering and forwarding phone calls
Demonstrated ability to fax, scan and email
Data Entry: 50 WPM MS Word, Excel, Outlook and PowerPoint
Highly skilled in performing front desk duties
Ability to work independently with minimal supervision
Well-versed in greeting and interacting with patients and relatives
Able to coordinate and efficiently organize in an office / clinical environment.
Ability to provide friendly, timely service to all patients and clients with questions or concerns
Ability to take and record vital signs
Pleasant phone manner and high level of customer service skills
Ability to follow precise instructions/directions and system protocols
Great attention to detail
Ensure a neat and clean reception area at all times is maintained

Understands medical procedures

Bilingual in Spanish

Professional Experience

Medical Receptionist07/2014 to CurrentVirginia Hospital Center Physician GroupArlington, VA

Welcomed patients, checked in/out patients, verify and fill in essential information in the medical record, enter patient demographics and insurance information into the EMR system, maintain appointment schedules, took messages and provided routine information, ensured that all the patients filled the required registration forms and evaluated it for accuracy of information, respect and maintain privacy of patient, assuring patient of confidentiality at all times and sort/distribute faxes to appropriate doctor.

Medical Assistant01/2014 to CurrentNext Care Urgent CareWoodbridge, VA

Perform injections, throat, and nasal cultures, document vitals in the patient's chart, collect specimens for various test, performed EKG/ECG, prepared exam rooms, give medications/immunizations as ordered per route (i.e.
Intramuscular, subcutaneous, and sub-dermal); perform accurate blood draws, administer lab tests: urinalysis, strep, mono, and hemoglobin, prepare exam rooms, educate patients on procedures.

Front Desk Specialist / Medical Assistant Support (PRN)03/2014 to 07/2014Pediatric Cardiology AssociatesFairfax, VA

Greet and receive patients families and visitors, perform all registration and out-processing functions, answer incoming phone calls and if applicable, direct them to the appropriate staff member(s), provide patient instruction and education regarding policies, and procedures, specifically around insurance, documents needed and appointment requirements, understanding of insurance plans, participation, copays, and referrals, schedule appointments and answer incoming calls, enter patient demographics in the computer system, sort and distribute faxes, logs, EKG communication with hospitals, receive Holter Monitors back from patients and check all parts included, alert medical assistant when a patient is ready, be familiar with ICD-9 and CPT coding, pull and file patient medical records, multitask and work in a fast pace environment.

Teller10/2012 to 02/2014TODOS Super MarketWoodbridge, VA

Maintain contact with clients regarding cash and checking services, handle deposits, withdrawals, and money orders, balance cash drawer, examine checks for endorsements, perform data entry services regarding client's accounts and transactions, provide the customer service in person and by telephone, process checks and other transactions, record amounts received and prepared reports of transactions, perform transactions in accordance with member's request, selected to serve as head teller; trusted with situations requiring high-level problem-solving and decision-making abilities.
Trained new tellers on bank procedures and sales techniques.

Education and Training

High School DiplomaJune 2013Gar-field High SchoolWoodbridge, VA

Diploma: Medical AssistantJanuary 2015Everest CollegeGPA: Dean's list, President's list

Dean's list, President's list

Certifications and Licensure CPR & First Aide Certified - American Heart Association - June 2014 OSHA Certification - Everest College - November 2014 HIPPA Certification - Everest College - November 2014

Languages

Bilingual - English and Spanish

Skills

attention to detail, balance, Basic, CPR, CPT coding, client, clients, Excellent customer service, customer service, customer service skills, Data Entry, decision-making, dependable, email, Bilingual - English, fast, faxes, fax, forms, ICD-9, instruction, insurance, listening, medical terminology, Excel, money, office, Outlook, PowerPoint, MS Word, Monitors, neat, office equipment, policies, problem-solving, processes, protocols, reception, sales, Spanish, supervision, telephone, phone, 50 WPM

Resume Overview

Companies Worked For:

Virginia Hospital Center Physician Group
Next Care Urgent Care
Pediatric Cardiology Associates
TODOS Super Market

School Attended

Gar-field High School
Everest College

Job Titles Held:

Medical Receptionist
Medical Assistant
Front Desk Specialist / Medical Assistant Support (PRN)
Teller

Degrees

High School Diploma June 2013
Diploma : Medical Assistant January 2015
Certifications and Licensure CPR & First Aide Certified - American Heart Association - June 2014 OSHA Certification - Everest College - November 2014 HIPPA Certification - Everest College - November 2014

Medical Receptionist Resume Example

Resume Score: 90%

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