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medical receptionist resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Reliable medical office professional offers [Number] years of experience working in busy settings with high patient volumes.

Resourceful [Job Title] maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Brings background in medical office settings handling patient needs.

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Enthusiastic [Job Title] communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.

Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Skilled at [Skill] with training in [Software].

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Referral verification
  • HIPAA guidelines
  • Front desk operations
  • Telephone etiquette
  • Patient callbacks
  • Records management
  • Relationship building
  • Training & Development
Experience
08/2021 to Current
Medical Receptionist Landmark Health Ny, NY,
  • Entered insurance, demographics and health history into patient database.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Ordered ink cartridges, toner, paper and other office supplies.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Compiled physical and digital documents, charts and reports.
08/2016 to 05/2018
Nutritional Services Conagra Brands, Inc. Mason, OH,
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Worked closely with [Job title], chef and cooks to determine menu plans for special events or occasions.
  • Created new safety procedures manual that met local regulations and disseminated to bartenders and wait staff.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
08/2015 to 08/2016
Packaging Associate Starbucks Miami, FL,
  • Labeled packages and recorded items packed in preparation for shipping.
  • Processed finished product by moving through packaging machines.
  • Packaged [Product or Service] manually by placing in boxes and surrounding with protective materials.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Operated and maintained vacuum sealers, pallet jacks and [Tool].
  • Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
07/2013 to 06/2015
Machine Operator Westin’s Packaged Meats City, STATE,
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date, using [Software].
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Operated multiple fabricating machines, cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs [Number]%.
  • Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
  • Used bolts, shackles and clamps to connect pulleys and blocks to fixed overhead structures.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Troubleshot and repaired machines to increase productivity and decrease spending.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
  • Supervised equipment upgrades and modifications.
Education and Training
Expected in 06/2009
High School Diploma:
Mt. Whitney High School - Visalia, CA
GPA:

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Resume Overview

School Attended

  • Mt. Whitney High School

Job Titles Held:

  • Medical Receptionist
  • Nutritional Services
  • Packaging Associate
  • Machine Operator

Degrees

  • High School Diploma

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