medical receptionist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking new career path that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to fulfill opportunity within team by leveraging retail operations and equipment knowledge.

  • Document conversion
  • Scheduling and calendar management
  • Database administration
  • Multi-line phone proficiency
  • Manage Accounts
  • Legal Documentation
  • Writing and editing
  • Advanced word processing
  • Confidentiality
  • Task Prioritization
  • Reporting and documentation
  • Conflict resolution
  • Organizational Efficiency
  • Cleaning and Sterilizing
  • Eyebrow Shaping
  • Manual and Finger Dexterity
  • Makeup Application
  • Competitive and Consumer Market Analysis
  • Problem Anticipation and Resolution
  • Artist Assistance
  • Administrative Support
  • Workflow Efficiency
  • Cosmetology Principles Knowledge
  • Suggestive Selling
  • Detail-Orientated
  • Persuasion and Personal Influence
  • Makeovers
  • Makeup Application
  • Beauty Treatment Recommendation
  • Maintaining Clean Work Areas
  • Customer Consulting
  • Adaptable to Changing Client Needs
  • Manual and Finger Dexterity
Work History
Medical Receptionist, 06/2019 to 04/2021
Portland State UniversityPortland, OR,
  • Maintained current and accurate medical records for a large number of patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office efficiency by handling multiple callers per day.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Posted payments to accounts and maintained records.
  • Verified client information by analyzing existing evidence on file.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Accurately inputted all patient and insurance information into company's computer system using CPSI.
  • Provided clerical support to several company employees by copying, faxing and filing documents.
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Supported office staff and operational requirements with administrative tasks.
Optometric Technician, 06/2016 to 06/2019
National VisionCumming, GA,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for a variety of patients every week.
  • Monitored eye testing accuracy using quality controls.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Conducted pre-testing and special testing such as retinal scan and auto-refraction, using OPD and Optomap.
  • Maintained sanitary work environment by disinfecting equipment, disposing of used supplies and cleaning exam rooms.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Collaborated with optometry staff to reach individual and team goals.
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
  • Cared for patients by providing personal assistance and ambulation.
Certified Nursing Assistant, 05/2013 to 04/2016
Columbine Health SystemsFort Collins, CO,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
Associate Of Applied Arts: Science, Technology, And Society, Expected in to OCCC - Oklahoma City, OK,
: Political Science And Government, Expected in to Frank Phillips College - Borger, TX
High School Diploma: , Expected in 05/2013 to Perryton High School - Perryton, TX
Native or Bilingual

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Resume Overview

School Attended

  • OCCC
  • Frank Phillips College
  • Perryton High School

Job Titles Held:

  • Medical Receptionist
  • Optometric Technician
  • Certified Nursing Assistant


  • Associate Of Applied Arts
  • Some College (No Degree)
  • High School Diploma

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