Enthusiastic Medical Assistant with excellent people skills and dedicated work ethic. Demonstrates medical procedure competency, skilled in technical, clerical and patient support with strong ability to communicate clearly and effectively to patients and staff. Excellent planner and multitasker with a service-focused approach.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Observed strict HIPAA guidelines at all times according to company policy.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Answered multi-line phone system and directed callers to requested personnel and departments.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy Vascular office.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Straightened up the waiting room so that it remained neat and organized.
Took messages from patients and promptly relayed to appropriate staff.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Oversaw food preparation, production and presentation according to quality standards.
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