SEARCH

Medical Receptionist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CL
MEDICAL RECEPTIONIST
Professional Summary

To find a position as a Medical Receptionist in a well oriented Medical Center where I will have the possibilities to grow..

Highly organized Medical Receptionist knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Pursues opportunity to learn and enhance support of populations. Bilingual Medical Receptionist with over 5 years experience in private medical office. Excellent skills managing complex appointment system to maximize revenues. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Practice Fusion and E Clinical works appointment scheduling system to manage over 50 patients weekly. Organized and accurate in managing patient flow. Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.

Skills
  • Insurance Verification
  • Insurance claims
  • Patient Scheduling
  • Reminder calls
  • Electronic Medical Records
  • Appointment Scheduling
  • Managing patient records
  • Healthcare experience
  • Bilingual (English/Spanish)
  • Over 5 years of experience in Medical field
  • Referrals and Authorizations
  • Fast learner
  • People Person
  • Handle patients co-pays and balances
Work History
11/2018 to 03/2020Medical ReceptionistCompany Name | City, State
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Managed master calendar and scheduled appointments for 1 provider based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for over patients.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed clerical duties and tasks for clinic administration.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing.
12/2015 to 07/2018Medical ReceptionistCompany Name | City, State
  • Enhanced office efficiency by handling a lot of callers per day
  • Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability
  • Organized paperwork such as charts and reports for office and patient needs
  • Maintained current and accurate medical records for over 50 patients
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Obtained payments from patients and scanned identification and insurance cards
  • Referred and screened patients to make best use of resources, triage staff and serve community members
  • Completed clerical duties and tasks for clinic administration
  • Scheduled appointments for doctor visits and procedures using desktop calendar software
  • Carefully transcribed phone messages and relayed to appropriate personnel within 20 minutes of each call
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
  • Checked patient data including insurance, demographic and health history to keep information current
04/2013 to 11/2015Medical Front Office ReceptionistCompany Name | City, State
  • Managed master calendar and scheduled appointments for 1 provider based on optimal patient loads and clinician availability.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Identified new methods to optimize medical records management.
  • Accurately pulled patient records for upcoming appointments and procedures.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Kept accurate log of all requests for medical information and records.
  • Utilized to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Completed clerical duties and tasks for clinic administration.
01/2011 to 04/2012Front Desk ReceptionistCompany Name | City, State
  • Welcomed each new arrival pleasantly and confirmed reservations and identification
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone
  • Confirmed relevant guest information and payment methods to prevent fraud
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues
  • Resolved customer issues quickly and notified Manager immediately when problems escalated
Education
2012High School DiplomaFort Pierce Central High School, City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Fort Pierce Central High School

Job Titles Held:

  • Medical Receptionist
  • Medical Front Office Receptionist
  • Front Desk Receptionist

Degrees

  • 2012 High School Diploma

Similar Resumes

View All
MEDICAL-RECEPTIONIST-resume-sample

MEDICAL RECEPTIONIST

Easton, Pennsylvania