Medical Receptionist Resume Example Olympia Eye Center

MEDICAL RECEPTIONIST

Professional Summary

Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in slow and busy environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.

Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.

Energetic receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete any task. Forward-thinking professional offering more than 6 + years of experience working in fast-paced environments. Goal-oriented Bookkeeper demonstrating confidence, perseverance and vision to promote organizational success. Skilled in financial reporting and regulatory compliance. Detail-oriented Bookkeeper versed in payroll, accounts payable and accounts receivable. Quickly learns and adapts to new technologies.

Skills

Typing 60 wpm
Insurance verification
Medical office administration
Insurance claims
Patient privacy
Complete phone sheets
Data entry
Reminder calls
Outpatient care
Charting and clinical documentation
Electronic Medical Records
Medical Records Management
Appointment scheduling

Payment collection
Patient scheduling
Store opening and closing
Loss prevention
Merchandising expertise
Sale expertise
Product promotions
Financial management
Customer-oriented
Budgeting
Exceptional organization
Advanced computer proficiency (both PC and Mac)
Finance

Work History

Medical Receptionist, 11/2019 to 02/2020
Olympia Eye Center – Lacey, WA

Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
Completed and filed financial documentation for accounting purposes.
Enhanced office efficiency by handling many callers per day.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Maintained current and accurate medical records for over 200 patients.
Organized paperwork such as charts and reports for office and patient needs.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Scheduled, rescheduled and handled cancelled appointments for patients.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Responded to correspondence from insurance companies to verify patient's coverage.
Checked patient data including insurance, demographic and health history to ensure all information was current.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Obtained payments from patients and scanned identification and insurance cards.

Receptionist, 10/2017 to 09/2019
Olympia Orthopaedic Associates – Olympia, WA

Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Managed master calendar and scheduled appointments for 20 providers based on optimal patient loads and clinician availability.
Completed and filed financial documentation for accounting purposes.
Completed skilled administrative work to support all office staff and operational requirements.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Enhanced office efficiency by handling 100 + callers per day.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Organized paperwork such as charts and reports for office and patient needs.
Scheduled, rescheduled and handled cancelled appointments for patients.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Responded to correspondence from insurance companies to verify patient's coverage.
Checked patient data including insurance, demographic and health history to ensure all information was current.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Adeptly managed multi-line phone system and pleasantly greeted all patients.

Cashier, 10/2014 to 05/2017
Marshall's – Olympia, WA

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked prices for customers and processed items sold by scanning barcodes.
Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Reviewed weekly sales circulars and monitored price changes.
Used cash registers and POS systems to request and record customer orders and compute bills.

Front End Manager/Bookkeeper, 04/2013 to 09/2014
Safeway – Olympia, WA

Established and updated work schedules to account for changing staff levels and expected workloads.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Maintained strong customer relations and effective customer service standards.
Recorded financial transactions and performed account reconciliations.
Motivated employees to perform at peak productivity with morale-boosting programs.
Evaluated employee performance and made recommendations for improvements.
Managed shelf inventory and customer-focused loss prevention strategies.
Oversaw cash flow of store, including cashier operations, bookkeeping and security.
Worked with security staff and law enforcement on shoplifting and vandalism response.

Education

High School Diploma: 2000
South Puget Sound Community College

AA: businessAshford University - Clinton, IA

Willing to relocate: Anywhere

Additional Information

Willing to relocate: Anywhere, Authorized to work in the US for any employer

Resume Overview

Companies Worked For:

Olympia Eye Center
Olympia Orthopaedic Associates
Marshall's
Safeway

School Attended

South Puget Sound Community College
Ashford University

Job Titles Held:

Medical Receptionist
Receptionist
Cashier
Front End Manager/Bookkeeper

Degrees

High School Diploma : 2000
AA : business

Medical Receptionist Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes