LiveCareer-Resume

medical receptionist resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.

Skills
  • Detail-Oriented
  • Certified Medical Administrative Specialist
  • Supply Ordering
  • Organization and Time Management
  • Epic Systems
  • Data Entry Software
  • CPR Certified
  • Customer Service
  • Critical Thinking
  • Problem Solving
  • Administrative Tasks
  • Appointment Scheduling
  • Verbal and Written Communication
  • Data Entry
  • Payment Scheduling and Collection
  • Insurance Authorizations
  • Adaptable and Flexible
  • Referral Verification
  • HIPAA Compliance
  • Scheduling Tests and Procedures
  • Patient Referral
  • Computer Proficiency
Work History
Medical Receptionist, 04/2020 to Current
Us Oncology, Inc.Tinley Park, IL,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed and filed financial documentation for accounting purposes.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed patient referrals to other medical specialists.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
Medical Receptionist, 12/2018 to 04/2020
Us Oncology, Inc.Weatherford, TX,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed phone messages and relayed to appropriate personnel.
Medical Receptionist/ Medical Assistant, 06/2017 to 11/2019
CleanSlate MedicalCity, STATE,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed patient referrals to other medical specialists.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Completed and filed financial documentation for accounting purposes.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
Certified Nursing Assistant/Hospital Float, 09/2012 to 02/2016
UW Medical Center/ Harborview Medical CenterCity, STATE,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
Education
No Degree: Nursing Prerequisites, Expected in to North Seattle Community College - Seattle, WA
GPA:
Medical Assistant Diploma: , Expected in 03/1999 to Bryman College - Federal Way, WA
GPA:
High School Diploma: , Expected in 06/1993 to South Kitsap High School - Port Orchard, WA
GPA:

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Resume Overview

School Attended

  • North Seattle Community College
  • Bryman College
  • South Kitsap High School

Job Titles Held:

  • Medical Receptionist
  • Medical Receptionist
  • Medical Receptionist/ Medical Assistant
  • Certified Nursing Assistant/Hospital Float

Degrees

  • No Degree
  • Medical Assistant Diploma
  • High School Diploma

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