Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Canvas, Booker, and Mindbody appointment scheduling systems to manage numerous patients weekly.

Organized and accurate in managing patient flow.

Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs.

Proven skills in time management and stressful environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.

Flexible and known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between physician and doctor with focus on balancing patient concern with physician caseload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members.

  • Typing 100 wpm
  • Insurance claims
  • Appointment Scheduling
  • Medical Billing and Coding
  • Payment collection
  • Inventory oversight
  • Insurance Verification
  • Medical transcription
  • Reminder calls
  • Patient Scheduling
  • HIPAA Guidelines
  • EMR / EHR
  • Account management
  • Electronic Medical Records
  • Responsible
Work History
Medical Receptionist, 06/2019 - Current
Oak Street Health Gretna, LA,
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
Beauty Advisor, 03/2017 - 06/2019
Lvmh Washington, DC,
  • Upsold additional products and services to increase sales numbers.
  • Identified client needs and recommended products based on preferences and requirements.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Maintained counter and display areas in clean and neat fashion.
  • Completed purchases and processed payments.
  • Met or exceeded sales goals on regular basis.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Helped customers feel relaxed and comfortable with process.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Processed payments by entering sales in register.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Recommended appropriate products to meet customers' individual needs.
Sales Associate, 01/2013 - 11/2016
Carter's, Inc. Denton, TX,
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
No Degree: Diagnostic Medical Sonography, Expected in
Georgia Southern University - Savannah, GA,
  • Continuing education in Diagnostic Medical Sonography
High School Diploma: , Expected in 05/2016
Rockmart High School - Rockmart, GA
  • Member of The Georgia National Honor Society
  • Member of HOSA
  • Elected to be the Secretary of Student Life for Student Council my last 3 years of High School. (2014-2016)
  • Graduated in Top 15% of Class
  • Dean's List Freshman Year Through Junior Year (2016-2020)
  • Was a highly active member of the Thespian Society
  • Elected Captain of High School Color Guard Team
  • Participated in Key Club to help environmental clean up
  • Competed at the HOSA National Level in Speech and placed 5th out of 50 ranked invidiuals.
  • Received HOPE Scholarship
  • Graduated with 4.0 GPA
  • Graduated with Honors

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School Attended

  • Georgia Southern University
  • Rockmart High School

Job Titles Held:

  • Medical Receptionist
  • Beauty Advisor
  • Sales Associate


  • No Degree
  • High School Diploma

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