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Medical Receptionist Resume Example

Resume Score: 80%

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MEDICAL RECEPTIONIST
Professional Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Allscripts,Modmed,Nextech,Epic appointment scheduling system to manage over 550 patients weekly. Organized and accurate in managing patient flow.

Skills
  • Insurance claims
  • Medical office administration
  • Typing 80 wpm
  • Team Oversight
  • HIPAA Guidelines
  • Medical Billing and Coding
  • Appointment Scheduling
  • Electronic Medical Records
  • Reminder calls
  • Payment collection
  • Insurance Verification
  • EMR / EHR
  • Outpatient care
  • Medical Records Management
  • Patient Scheduling
  • Compassion
  • Self-motivated professional
  • Account management
Work History
05/2019 to CurrentMedical ReceptionistCompany Name | City, State
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed clerical duties and tasks for clinic administration.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Participated and led employee staff meetings, reporting trends in procedures, advising leadership on resources needed and receiving information to be disseminated
07/2015 to CurrentMedical ReceptionistCompany Name | City, State
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification andinsurance cards.
  • Enhanced office efficiency by handling 100 callers per day.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed clerical duties and tasks for clinic administration.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 2 minutes of each call.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
02/2014 to 06/2015Medical ReceptionistCompany Name | City, State
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Completed clerical duties and tasks for clinic administration.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing .
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Education
06/2015Associate of Applied Science | Medical Office Administration Baker College Of Jackson , City
05/1998High School DiplomaJackson High School, City
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Resume Overview

School Attended

  • Baker College Of Jackson
  • Jackson High School

Job Titles Held:

  • Medical Receptionist

Degrees

  • 06/2015 Associate of Applied Science | Medical Office Administration
    05/1998 High School Diploma

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