Medical Receptionist Resume Example Company Name

RAINIEHESTER

Summary

Organized medical receptionist with 19 years of experience in medical field. Excellent typist, collaborator and office coordinator with proven history of reorganizing and optimizing office settings. Dedicated to efficiency and maintaining workflow. Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Enthusiastic medical receptionist, communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks. Reliable medical office professional offers years at least 19 yrs experience working in busy settings with high patient volumes. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills

Proficient in ,Word, Excel, Outlook, Google Drive sheets, emails{mail merge, filters, folders, rules}
Payment processing, type about 38wm, writing skills
Records maintenance
Telephone etiquette
Collaboration
Customer service

Reliable and trustworthy
Organizational skills
Flexible
First Aid/CPR
Notary expires 04/07/2025

Experience

Company Name | City, StateMedical Receptionist05/2010 - Current

Informed patients of financial responsibilities prior to rendering services.
Answered multi-line phone system and directed callers to requested personnel and departments.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Entered patient information into system, including insurance, demographics and health history.
Processed patient payments and scanned identification and insurance cards.
Checked patients in and out for appointments and collected co-payments.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Handled correspondence, managed files and performed other clerical duties for office staff.
Protected patients by observing strict HIPAA guidelines.
Trained new staff on office procedures, insurance processes and medical terminology.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Called patients to confirm scheduled appointments and obtain additional details.
Followed infection control procedures to protect patients and staff in waiting area.
Compiled physical and digital documents, charts and reports.
Straightened up waiting room to maintain neat and organized space.
Conducted patient intake interviews to collect medical information and insurance details.
Took messages from patients and promptly relayed to appropriate staff.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.

Company Name | City, StateMedical Receptionist03/1997 - 08/2002

Answered multi-line phone system and directed callers to requested personnel and departments.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Entered patient information into system, including insurance, demographics and health history.
Processed patient payments and scanned identification and insurance cards.
Handled correspondence, managed files and performed other clerical duties for office staff.
Protected patients by observing strict HIPAA guidelines.
Trained new staff on office procedures, insurance processes and medical terminology.
Called patients to confirm scheduled appointments and obtain additional details.
Straightened up waiting room to maintain neat and organized space.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Conducted patient intake interviews to collect medical information and insurance details.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Company Name | City, StateMedical Receptionist04/2001 - 05/2005

Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Informed patients of financial responsibilities prior to rendering services.
Processed patient payments and scanned identification and insurance cards.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Protected patients by observing strict HIPAA guidelines.
Called patients to confirm scheduled appointments and obtain additional details.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Prepared and sent financial statements to support bookkeeping functions.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Conducted patient intake interviews to collect medical information and insurance details.
Took messages from patients and promptly relayed to appropriate staff.

Company Name | City, StateVeterinary Medical Physician Assistant02/2003 - 03/2004

Restrained and stabilized animals during examination and treatment to prevent injuries.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Trained new veterinary staff on office procedures and requirements.
Documented and tracked treatment activities.
Assisted veterinarians in examining animals.
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Delivered excellent service to pet owners to drive repeat business.
Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.

Education and Training

Greenup County High School | City, StateHigh School Diploma05/1991

University of Pikeville | City, StateSome College (No Degree)

Major in [Subject] CHILD PSYCHOLOGY
Completed coursework in [Subject], [Subject] and [Subject]PSYCHOLOGY, BIOLOGY, SPANISH

Shawnee State University | City, StateSome College (No Degree) in Clinical Child Psychology

Resume Overview

School Attended

Greenup County High School
University of Pikeville
Shawnee State University

Job Titles Held:

Medical Receptionist
Veterinary Medical Physician Assistant

Degrees

High School Diploma
Some College (No Degree)
Some College (No Degree) in Clinical Child Psychology

Medical Receptionist Resume Example

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