medical receptionist resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Seasoned medical receptionist adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.
Skills
Referral verification
Front desk operations
HIPAA guidelines
Technologically savvy
Telephone etiquette
Patient callbacks
Organization
Communications
Team building
Administrative support
Proficient in Sevocity EMR
MS Office
Experience
10/2017 to Current
Medical ReceptionistPrimary Care Solutions – San Antonio, TX,
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy doctors office with 2 providers.
Interviewed patients to collect medical information and insurance details.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Processed patient payments and scanned identification and insurance cards.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Straightened up the waiting room so that it remained neat and organized.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered multi-line phone system and directed callers to requested personnel and departments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Observed strict HIPAA guidelines at all times according to company policy.
Informed patients of financial responsibilities prior to rendering services.
Set up appointments for physician visits and procedures using calendar software.
Took messages from patients and promptly relayed to appropriate staff.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
to
Resident AideDiakon Lutheran Social Ministries – Frostburg, MD,
Facilitated resident transitions and contacted families regarding level of care.
Maintained confidential accurate records of resident status and treatment plans.
Positioned residents for comfort and to prevent skin pressure problems.
Supported residents during periods of emotional distress with calm, caring manner.
Implemented behavior modification techniques to maintain calm milieu.
Assisted over 20 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Administered prescriptions to residents, complying with all medication tracking procedures.
Assisted residents with activities of daily living, including bathing, hygiene, mobility and nutrition.
Administered personal nursing assistance in pre- and post-operative situations.
Built trust and rapport with residents to assist with assimilation into community.
Helped clients stay happy and healthy by providing mental and emotional support.
Monitored infection control procedures to verify facility-wide health and safety.
Planned optimal meals based on established nutritional plans.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Monitored client behaviors and emotional states, reporting concerns to the office manager and documenting information in files.
to
LSADiakon Lutheran Social Ministries – Jamison, PA,
Interviewed patients to collect medical information and insurance details.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Collecting, handling specimens
Completing requisitions
Work directly with doctors inquiring patients and or patient documentation
Processed specimens and prepared each for shipment to testing laboratories.
Received and routed results to proper personnel.
Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
Maintained clean and fully operational laboratory equipment.
Followed laboratory guidelines for handling biological specimens.
to
Resident AideRockwell Assisted Living – City, STATE,
Assessed status of residents continuously and reported observations to treatment team.
Participated in treatment planning sessions by contributing insights on resident status.
Facilitated resident transitions and contacted families regarding level of care.
Reported unusual symptoms and behaviors of residents to the office manager.
Maintained confidential accurate records of resident status and treatment plans.
Positioned residents for comfort and to prevent skin pressure problems.
Supported residents during periods of emotional distress with calm, caring manner.
Implemented behavior modification techniques to maintain calm milieu.
Assisted over 10 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Administered prescriptions to residents, complying with all medication tracking procedures.
Assisted residents with activities of daily living, including bathing, hygiene, mobility and nutrition.
Administered personal nursing assistance in pre- and post-operative situations.
Built trust and rapport with residents to assist with assimilation into community.
Helped clients stay happy and healthy by providing mental and emotional support.
Monitored infection control procedures to verify facility-wide health and safety.
Planned optimal meals based on established nutritional plans.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Monitored client behaviors and emotional states, reporting concerns to the office manager and documenting information in files.
Education and Training
Expected in to to
High School Diploma: Carmen Ainsworth - Flint Michigan, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.