Medical Receptionist Resume Example
Highly organized [Job Title] knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn [Language] to enhance support of [Type] populations. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in [Type] and [Type] environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Energetic [Job Title] offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete any task. Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using [Software] appointment scheduling system to manage over [Number] patients weekly. Organized and accurate in managing patient flow. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in [Area of expertise] and [Area of expertise]. Offering successful career history comprising more than [Number] years. Capable [Job Title] adept at handling all medical administrative needs for busy [Type] practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over [Number] years in [Type] industry. Trained in [Software] with excellent [Area of expertise] skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
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Iora Health – Phoenix , AZ
- Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for over [Number] patients.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing [Task].
- Carefully transcribed phone messages and relayed to appropriate personnel within [Number] minutes of each call.
- Checked patient data including insurance, demographic and health history to keep information current.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Iora Health – Boston , MA
- Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for over [Number] patients.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing [Task].
- Carefully transcribed phone messages and relayed to appropriate personnel within [Number] minutes of each call.
- Checked patient data including insurance, demographic and health history to keep information current.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed clerical duties and tasks for clinic administration.
Rutgers University – New Brunswick , NJ
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Received patient deductibles, co-pay amounts and [Type] and discussed options to satisfy remainder of patient financial obligations.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Resolved patient financial and [Type] problems with guidance from documented guidelines and procedures.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Compiled and reviewed medical charts.
- Balanced deposits and credit card payments each day.
- Used [Software] to schedule appointments.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
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Resume Overview
School Attended
- Louisa County High School
Job Titles Held:
- Medical Receptionist
- Patient Access Representative
Degrees
- High School Diploma 06/1984
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