medical receptionist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Offering successful career history comprising of more than 12 years.

Skills & Abilities

Appointment Scheduling

Electronic Medical Records (EMR)

Scheduling Tools (Cerner, Specialty, Powerchart)

Comprehensive medical records and terminology knowledge

Health Information Exchange (HIE)



Data Entry

Professional Customer Service

Dependable and Punctual

Work History
Advanced Medical Support Assistant, 10/2020 - Current
Sport Clips Aurora, OH,
  • I serve as the front line of contact for patients while checking them in, setting the tone for the quality of healthcare and services at the VA clinic, utilizing a high degree of tact and diplomacy as well as a caring, compassionate and sensitive manner
  • Utilize various software, and data portals to transfer and capture information electronically for support of the daily operation of the unit
  • Interview patients to verify and update clinical and demographic records using discretion, as per HIPPA guidelines
  • Perform clerical duties, while answering phones in a courteous and timely manner, referring all questions requiring immediate attention to appropriate health care team member
  • Verify third part insurance and updating information in the insurance capture buffer (ICB) system
  • Schedule appointments for patients at Tallahassee VA Clinic for future doctor appointments and lab work within the clinic
  • Fax pertinent information to outside offices
  • Receive faxes and filed as documented
  • Forward calls to team members as needed and/or take messages
  • Promote office efficiency, and helping patients with diverse needs.
  • Collaborate with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepare reports in various formats and enters information in the appropriate electronic system and in the Veterans patient electronic record
  • Determine nature and urgency of patient requests to refer patients to appropriate medical staff.

COVID-19 Screener 40 Hours a Week, 06/2020 - Current
Vascular Surgery Associates City, STATE,
  • Greet Veterans, screen for COVID-19 with CDC guideline questions, take temperature
  • Assist Veterans with transport to and from appointments within facility
  • Assist Veterans with travel, medical records and other forms at screening area
  • Use VEText for online appointment arrival for veterans
  • Telephone appointment reminders
  • Training Management System
  • Training for patient scheduling in CPRS
  • Able to maneuver within DOS program for appointment details
Medical Receptionist 40 Hours Per Week, 01/2012 - 03/2020
North Florida Women's Care City, STATE,
  • Scheduled, rescheduled and handled cancelled appointments for patients in person and via telephone
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Remained aware of physicians schedules and scope of practice on evolving basis to organize and schedule appropriate care
  • Verified insurance eligibility for over 200 patients weekly, including co pays, authorization's and precertification if needed for office visits and testing
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
  • Completed clerical duties and tasks for clinic administration
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Adeptly managed multi-line phone system, transcribed phone messages and relayed to appropriate personnel
Medical Receptionist 40 Hours Per Week, 09/2007 - 12/2011
Self Employed City, STATE,
  • Arranged all outsourced appointments, such as ultrasounds, CT scans, and appointments with other physicians
  • Verified insurance, co payments for all office visits
  • Checked patients out and scheduled follow up appointments
  • Performed essential office tasks, such as faxing, emails and scanning into patients charts
Hair Stylist-Barber, 04/1987 - 09/2007
Company Name City, State,
  • Established large clientele base over 20 year period
  • Responsible for taking care of every aspect of small business
  • Kept detailed records of customer information and services provided to increase return clients
  • Member of Florida Barbers Board
GED: , Expected in
Forest High School - Ocala, FL
Status -
: Medical Office Administration, Expected in
Lively Technical Center - Tallahassee, FL
Status -

While taking the Medical Office Administration course , I applied for and received a full time job as a medical receptionist. Not completing the course.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Forest High School
  • Lively Technical Center

Job Titles Held:

  • Advanced Medical Support Assistant
  • COVID-19 Screener 40 Hours a Week
  • Medical Receptionist 40 Hours Per Week
  • Medical Receptionist 40 Hours Per Week
  • Hair Stylist-Barber


  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: