, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Offering successful career history comprising of more than 12 years.
Skills & Abilities
Appointment Scheduling
Electronic Medical Records (EMR)
Scheduling Tools (Cerner, Specialty, Powerchart)
Comprehensive medical records and terminology knowledge
Health Information Exchange (HIE)
Prioritizing
Multitasking
Data Entry
Professional Customer Service
Dependable and Punctual
Work History
Advanced Medical Support Assistant, 10/2020 - Current Sport Clips – Aurora, OH,
I serve as the front line of contact for patients while checking them in, setting the tone for the quality of healthcare and services at the VA clinic, utilizing a high degree of tact and diplomacy as well as a caring, compassionate and sensitive manner
Utilize various software, and data portals to transfer and capture information electronically for support of the daily operation of the unit
Interview patients to verify and update clinical and demographic records using discretion, as per HIPPA guidelines
Perform clerical duties, while answering phones in a courteous and timely manner, referring all questions requiring immediate attention to appropriate health care team member
Verify third part insurance and updating information in the insurance capture buffer (ICB) system
Schedule appointments for patients at Tallahassee VA Clinic for future doctor appointments and lab work within the clinic
Fax pertinent information to outside offices
Receive faxes and filed as documented
Forward calls to team members as needed and/or take messages
Promote office efficiency, and helping patients with diverse needs.
Collaborate with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Prepare reports in various formats and enters information in the appropriate electronic system and in the Veterans patient electronic record
Determine nature and urgency of patient requests to refer patients to appropriate medical staff.
COVID-19 Screener 40 Hours a Week, 06/2020 - Current Vascular Surgery Associates – City, STATE,
Greet Veterans, screen for COVID-19 with CDC guideline questions, take temperature
Assist Veterans with transport to and from appointments within facility
Assist Veterans with travel, medical records and other forms at screening area
Use VEText for online appointment arrival for veterans
Telephone appointment reminders
Training Management System
Training for patient scheduling in CPRS
Able to maneuver within DOS program for appointment details
Medical Receptionist 40 Hours Per Week, 01/2012 - 03/2020 North Florida Women's Care – City, STATE,
Scheduled, rescheduled and handled cancelled appointments for patients in person and via telephone
Coordinated patient scheduling, check-in, check-out and payments for billing
Remained aware of physicians schedules and scope of practice on evolving basis to organize and schedule appropriate care
Verified insurance eligibility for over 200 patients weekly, including co pays, authorization's and precertification if needed for office visits and testing
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
Completed clerical duties and tasks for clinic administration
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Adeptly managed multi-line phone system, transcribed phone messages and relayed to appropriate personnel
Medical Receptionist 40 Hours Per Week, 09/2007 - 12/2011 Self Employed – City, STATE,
Arranged all outsourced appointments, such as ultrasounds, CT scans, and appointments with other physicians
Verified insurance, co payments for all office visits
Checked patients out and scheduled follow up appointments
Performed essential office tasks, such as faxing, emails and scanning into patients charts
Hair Stylist-Barber, 04/1987 - 09/2007 Company Name – City, State,
Established large clientele base over 20 year period
Responsible for taking care of every aspect of small business
Kept detailed records of customer information and services provided to increase return clients
Member of Florida Barbers Board
Education
GED: , Expected in - Forest High School - Ocala, FL GPA:
: Medical Office Administration, Expected in - Lively Technical Center - Tallahassee, FL GPA:
While taking the Medical Office Administration course , I applied for and received a full time job as a medical receptionist. Not completing the course.
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