Medical Receptionist Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Seasoned Medical Receptionist adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

  • Scheduling and calendar management
  • Billing and invoicing
  • Document control
  • Data entry
  • Meeting planning
  • Dedicated team player
  • Strong interpersonal skills
  • Medical terminology
  • Insurance eligibility verifications
  • Claims appeal procedures
  • Schedule management
  • Resourceful
  • HIPAA guidelines
  • Front desk operations
  • Telephone etiquette
  • Organizational skills
  • Customer service
  • Reliable and trustworthy
  • Proficient in Microsoft word, Excel and windows.
Medical Receptionist, 01/2021 to Current
Iora HealthPuyallup, WA,
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Trained users on catalog usage and library software to eliminate client knowledge gaps.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Observed strict HIPAA guidelines at all times according to company policy.p
Medical Receptionist, 08/2018 to 08/2020
Iora HealthTacoma, WA,
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Updated group medical records and technical library to support smooth office operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
Cleaning Specialist, 01/2016 to 03/2019
Wingfoot ServicesCity, State,
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Sanitized frequented areas and equipment using approved supplies.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
  • Responded to emergency cleaning requests to meet client expectations.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Identified major repair and maintenance needs and notified management of concerns.
Education and Training
High School Diploma: , Expected in 06/2010
Abraham Lincoln High School - Brooklyn, NY

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Abraham Lincoln High School
Job Titles Held:
  • Medical Receptionist
  • Medical Receptionist
  • Cleaning Specialist
  • High School Diploma

Similar Resume

View All
Medical Receptionist
Medical Receptionist
Medical Receptionist