LiveCareer-Resume

medical receptionist resume example with 5 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Seasoned Medical Receptionist adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Skills
  • Scheduling and calendar management
  • Billing and invoicing
  • Document control
  • Data entry
  • Meeting planning
  • Dedicated team player
  • Strong interpersonal skills
  • Medical terminology
  • Insurance eligibility verifications
  • Claims appeal procedures
  • Schedule management
  • Resourceful
  • HIPAA guidelines
  • Front desk operations
  • Telephone etiquette
  • Organizational skills
  • Customer service
  • Reliable and trustworthy
  • Proficient in Microsoft word, Excel and windows.
Education and Training
Abraham Lincoln High School Brooklyn, NY Expected in 06/2010 High School Diploma : - GPA :
Experience
Iora Health - Medical Receptionist
Puyallup, WA, 01/2021 - Current
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Trained users on catalog usage and library software to eliminate client knowledge gaps.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Observed strict HIPAA guidelines at all times according to company policy.p
Iora Health - Medical Receptionist
Tacoma, WA, 08/2018 - 08/2020
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Updated group medical records and technical library to support smooth office operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
Wingfoot Services - Cleaning Specialist
City, State, 01/2016 - 03/2019
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Sanitized frequented areas and equipment using approved supplies.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
  • Responded to emergency cleaning requests to meet client expectations.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Identified major repair and maintenance needs and notified management of concerns.

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Resume Overview

School Attended

  • Abraham Lincoln High School

Job Titles Held:

  • Medical Receptionist
  • Medical Receptionist
  • Cleaning Specialist

Degrees

  • High School Diploma

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