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Medical Receptionist Resume Example

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MEDICAL RECEPTIONIST
Professional Summary
Medical Receptionist with background in billing and collections, records management and maintenance and appointment setting. Desires a role in a medical office environment.
Skills
  • Billing and collection procedures expert
  • Patient referrals expert
  • Records maintenance professional
  • Familiar with commercial and private insurance carriers

  • Composed and professional demeanor
  • Excellent problem solver
  • Adept multi-tasker
Work History
Medical Receptionist, 07/2010 to 11/2013
Beaver Dam Community Hospital – Juneau, WI
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Executed prior authorizations for medication and outpatient procedures.
  • Researched questions and concerns from providers and provided detailed responses.
  • Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Office Manager, 11/2005 to 06/2010
Juneau Chiropractic Center – Juneau, WI
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Managed collections claims for unpaid bills against the estates of debtors.
  • Submitted electronic/paper claims documentation for timely filing.
  • Prepared billing correspondence and maintained database to organize billing information.
  • Maintained and updated collections tracking spreadsheet to help organize payment information.
Education
Associate of Applied Science: Health Information Technology, Current
Moraine Park Technical Collge - Fond du Lac, WI
Associate of Applied Science: General Education Studies, 2007-2009
Madison Area Technical College - Madison, WI
Referrals
Dr. Lindsey Buswell Cleary, D.O.
lcleary@bdch.org
Work: 920-386-8101
Cell: 920-392-9831

Abby Buwalda, RMA
abby_vh8@hotmail.com
Work: 920-386-8101
Cell: 920-763-7834

Trisha VandeBerg, RN
tandeberg@bdch.org
Work: 920-345-1306    
Cell: 920-382-8018

Amber Beck, RN
ambers1rq@gmail.com
920-210-6469

Katlyn Hanson, RN
920-319-0271
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Resume Overview

Companies Worked For:

  • Beaver Dam Community Hospital
  • Juneau Chiropractic Center

School Attended

  • Moraine Park Technical Collge
  • Madison Area Technical College

Job Titles Held:

  • Medical Receptionist
  • Office Manager

Degrees

  • Associate of Applied Science : Health Information Technology , Current
    Associate of Applied Science : General Education Studies , 2007-2009

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