Medical Receptionist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Authorized to work in the US for any employer

Detail-oriented organizes files and communications. Supports office operations with clerical expertise and strong follow-through on daily tasks and open issues. Brings excellent understanding of medical terminology, coding and billing practices.

Enthusiastic communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • HIPAA guidelines
  • Front desk operations
  • Referral verification
  • Telephone etiquette
  • Patient callbacks
  • Friendly, positive attitude
  • People skills
  • Communication
  • Decision-making
  • Active listening
  • Conflict resolution
  • Knowledge of dental terminology
  • Insurance Verification
  • Patient scheduling
  • Customer service
  • Credit card payment processing
  • Inbound and Outbound Calling
12/2020 to 04/2021 Medical Receptionist 'Ike Group | Honolulu, HI,
  • Set appointment Look at dental history Remind patients about their procedure.
  • Entered patient information into system, including insurance, demographics and health history.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
10/2020 to 03/2021 Dietary Five Star Quality Care, Inc. | Jefferson City, MO,
  • Assist Dietary Cooks in the preparation and service of meals served to residents by performing the proper procedures as outlined by state and federal regulations
  • Sets up dining room as instructed
  • Prepares items such as salads and beverages
  • Takes resident orders in dining room and serves meals to residents in a timely manner
  • Cleans resident eating areas, work areas, equipment and utensils according to the proper procedures
  • Collects and stacks dirty dishes on cart and returns cart to kitchen
  • Washes cooking equipment, carts, pots, pans, dishes and utensils
  • Cleans eating and prep surfaces, sweeps and mops floor
  • Removes garbage
  • Stores food in designated areas
  • Reports any issues or problems that may arise to Dietary Manager
  • Complies with state and federal sanitation standards
  • Complies with state, federal, and all other applicable health care and safety standards
  • Attends in-services and other required meeting Performs other duties and tasks as assigned
  • Collect guests diets
  • Operate system to get accurate diets and know the meanings of each
  • Conducted nutritional assessments of individuals, including dietary histories to plan nutritional programs.
  • Checked and updated diet orders via computer database.
01/2016 to 08/2020 Server and Bartender Burger King Corporation | La Grange, GA,
  • Ensuring the guest dining experience, as a whole, is enjoyable, well-timed, and pleasant.
  • Providing a professional and inviting attitude when interacting with guests and employees.
  • Helping the guest select menu items by thoroughly going over the food and bar 79 menus; recommending cocktails, suggesting courses, explaining chef’s features, and identifying wines in accordance with Perry’s food and beverage training.
  • Thoroughly answer all food and beverage preparation questions.
  • Making managers aware of any special accommodations, such as specific food allergies prior to reporting it to the kitchen.
  • Maintaining the cleanliness of tables and dining area around guest and completing opening, running, and closing side work related to job-duties.
05/2014 to 10/2018 Crew Member Mcdonalds | City, STATE,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed all fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Answered customer questions and took orders.
  • Maintained order of customer and crew member work areas.
  • Handled money according to company policy.
  • Trained new employees in policies and procedures.
Education and Training
Expected in 05/2017 High School Diploma | Gifford Street High School , Elgin, IL GPA:

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Resume Strength

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Resume Overview

School Attended
  • Gifford Street High School
Job Titles Held:
  • Medical Receptionist
  • Dietary
  • Server and Bartender
  • Crew Member
  • High School Diploma

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