LiveCareer-Resume

Medical Receptionist resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. I am also fluent in speaking Spanish.

Skills

I am a highly skilled medical receptionist, coming with 15 years of medical background experience.

  • Oral and written communication
  • Front desk operations
  • Referral verification
  • HIPAA guidelines
  • Technologically savvy
  • Patient callbacks
  • Records maintenance
  • Records management
  • Telephone etiquette
  • Administrative support
  • Team building
Education and Training
Massaponax High School Fredericksburg, VA Expected in 06/2007 High School Diploma : - GPA :
Experience
Beth Israel Lahey Health - Medical Receptionist
Danvers, MA, 11/2017 - 01/2020
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Informed patients of financial responsibilities prior to rendering services.
  • Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
  • Straightened up the waiting room so that it remained neat and organized.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Updated group medical records and technical library to support smooth office operations.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Processed patient payments and scanned identification and insurance cards.
  • Observed strict HIPAA guidelines at all times according to company policy.
Beth Israel Lahey Health - Medical Receptionist
Gloucester, MA, 09/2013 - 10/2017
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Informed patients of financial responsibilities prior to rendering services.
  • Straightened up the waiting room so that it remained neat and organized.
  • Updated group medical records and technical library to support smooth office operations.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Processed patient payments and scanned identification and insurance cards.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Observed strict HIPAA guidelines at all times according to company policy.
Beth Israel Lahey Health - Medical Receptionist
Lawrence, MA, 07/2012 - 08/2013
  • Maximized office efficiency by answering many calls per day to provide office information and transfer calls to desired personal.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Updated group medical records and technical library to support smooth office operations.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Straightened up the waiting room so that it remained neat and organized.
  • Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
  • Informed patients of financial responsibilities prior to rendering services.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Observed strict HIPAA guidelines at all times according to company policy.
Central Virginia OB GYN - Medical Records Clerk/Receptionist Assistant
City, STATE, 08/2005 - 07/2012
  • Pulled patient charts for upcoming appointments.
  • Designed improved training procedures to help new staff acclimate quickly.
  • Scanned incoming documentation.
  • Observed confidentiality and safeguarded all patient-related information.
  • Disseminated information to correct department, individual or outside location.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Pulled patient records and transferred information to appropriate parties.
  • Logged all requests for medical records into spreadsheets.
  • Streamlined day-to-day office processes to meet long-term goals.

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Resume Overview

School Attended

  • Massaponax High School

Job Titles Held:

  • Medical Receptionist
  • Medical Receptionist
  • Medical Receptionist
  • Medical Records Clerk/Receptionist Assistant

Degrees

  • High School Diploma

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