Medical Receptionist resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. I am also fluent in speaking Spanish.
Skills
I am a highly skilled medical receptionist, coming with 15 years of medical background experience.
Oral and written communication
Front desk operations
Referral verification
HIPAA guidelines
Technologically savvy
Patient callbacks
Records maintenance
Records management
Telephone etiquette
Administrative support
Team building
Education and Training
Massaponax High SchoolFredericksburg, VAExpected in 06/2007 ā āHigh School Diploma: - GPA:
Experience
Beth Israel Lahey Health - Medical Receptionist Danvers, MA, 11/2017 - 01/2020
Delivered high-quality administrative and customer service to sustain patient and work flows.
Handled all office supply ordering including ink cartridges, toner and paper
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Informed patients of financial responsibilities prior to rendering services.
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Straightened up the waiting room so that it remained neat and organized.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Updated group medical records and technical library to support smooth office operations.
Prepared and sent financial statements to support bookkeeping functions.
Processed patient payments and scanned identification and insurance cards.
Observed strict HIPAA guidelines at all times according to company policy.
Beth Israel Lahey Health - Medical Receptionist Gloucester, MA, 09/2013 - 10/2017
Delivered high-quality administrative and customer service to sustain patient and work flows.
Handled all office supply ordering including ink cartridges, toner and paper
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Informed patients of financial responsibilities prior to rendering services.
Straightened up the waiting room so that it remained neat and organized.
Updated group medical records and technical library to support smooth office operations.
Answered multi-line phone system and directed callers to requested personnel and departments.
Processed patient payments and scanned identification and insurance cards.
Took messages from patients and promptly relayed to appropriate staff.
Observed strict HIPAA guidelines at all times according to company policy.
Beth Israel Lahey Health - Medical Receptionist Lawrence, MA, 07/2012 - 08/2013
Maximized office efficiency by answering many calls per day to provide office information and transfer calls to desired personal.
Prepared and sent financial statements to support bookkeeping functions.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Updated group medical records and technical library to support smooth office operations.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Straightened up the waiting room so that it remained neat and organized.
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Informed patients of financial responsibilities prior to rendering services.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Handled all office supply ordering including ink cartridges, toner and paper
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered multi-line phone system and directed callers to requested personnel and departments.
Took messages from patients and promptly relayed to appropriate staff.
Processed patient payments and scanned identification and insurance cards.
Observed strict HIPAA guidelines at all times according to company policy.
Central Virginia OB GYN - Medical Records Clerk/Receptionist Assistant City, STATE, 08/2005 - 07/2012
Pulled patient charts for upcoming appointments.
Designed improved training procedures to help new staff acclimate quickly.
Scanned incoming documentation.
Observed confidentiality and safeguarded all patient-related information.
Disseminated information to correct department, individual or outside location.
Maintained complete confidentiality in accordance with organization and legal requirements.
Kept department clean, organized and professional.
Purged outdated files.
Pulled patient records and transferred information to appropriate parties.
Logged all requests for medical records into spreadsheets.
Streamlined day-to-day office processes to meet long-term goals.
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