Medical Receptionist resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Conscientious Medical Assistant offering over three and a half years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

  • Medical Insurance
  • Inventory
  • MS Office
  • Answering phones
  • Medical Office Administration
  • Typing 60 wpm
  • HIPAA Guidelines
  • Appointment Scheduling
  • Medical Transcription
  • EMR / EHR
  • Payment Collection
  • Insurance Verification
  • Medical Records Management
  • ICD-10
  • Medication and IV Administration
  • Charting Expertise
Work History
09/2020 to Current
Medical Receptionist Bond Clinic, P.A. Winter Haven, FL,
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Coordinated check-in and check-out of patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Utilized EMR system (Athena)
  • Balanced cash drawer at end of day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
11/2018 to 09/2020
Front Office Assistant Basis.Ed San Antonio, TX,
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Performed clerical duties, such as word processing, data entry, scanning, and filing.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Completed and filed financial documentation for accounting purposes.
  • Checked patient data including insurance, demographic and health history to ensure all information was current.
  • Answered phone calls and messages for scheduling appointments and handling patient inquiries.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
10/2017 to 01/2018
Phlebotomist Martin Memorial Health Systems, Inc. Stuart, FL,
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
01/2016 to 10/2017
Clinical Medical Assistant Wilson Memorial Hospital Sidney, OH,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Documented vital signs and health history for patients.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed venipuncture and administered vaccinations for patients.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Verified appropriate lab couriers picked up collected lab specimens.
Expected in
Currently Enrolled in Nursing Program:
Calhoun Community College - Tanner, AL
Expected in 06/2014
Certified Clinical Medical Assistant :
Calhoun Community College - Tanner, AL,
Expected in 05/2011
High School Diploma:
Danville High School - Danville, AL

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Resume Overview

School Attended

  • Calhoun Community College
  • Calhoun Community College
  • Danville High School

Job Titles Held:

  • Medical Receptionist
  • Front Office Assistant
  • Phlebotomist
  • Clinical Medical Assistant


  • Currently Enrolled in Nursing Program
  • Certified Clinical Medical Assistant
  • High School Diploma

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