Medical Receptionist resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Conscientious Medical Assistant offering over three and a half years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Skills
Medical Insurance
Inventory
MS Office
Answering phones
Medical Office Administration
Typing 60 wpm
HIPAA Guidelines
Appointment Scheduling
Medical Transcription
EMR / EHR
Payment Collection
Insurance Verification
Medical Records Management
ICD-10
Medication and IV Administration
Charting Expertise
Work History
09/2020 to Current
Medical ReceptionistBond Clinic, P.A. – Winter Haven, FL,
Scheduled, rescheduled and handled cancelled appointments for patients.
Coordinated check-in and check-out of patients.
Obtained payments from patients and scanned identification and insurance cards.
Checked patient data including insurance, demographic and health history to keep information current.
Utilized EMR system (Athena)
Balanced cash drawer at end of day.
Responded to correspondence from insurance companies to verify patient's coverage.
Adeptly managed multi-line phone system and pleasantly greeted all patients.
Completed skilled administrative work to support all office staff and operational requirements.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
11/2018 to 09/2020
Front Office AssistantBasis.Ed – San Antonio, TX,
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Maintained detailed records of test results by entering data and patient information into computer.
Performed clerical duties, such as word processing, data entry, scanning, and filing.
Completed skilled administrative work to support all office staff and operational requirements.
Completed and filed financial documentation for accounting purposes.
Checked patient data including insurance, demographic and health history to ensure all information was current.
Answered phone calls and messages for scheduling appointments and handling patient inquiries.
Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
10/2017 to 01/2018
PhlebotomistMartin Memorial Health Systems, Inc. – Stuart, FL,
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Accurately labeled vacutainer tubes with patient name, date and time of collection.
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Organized daily work based on collection priority.
Stocked phlebotomy cart or carrier with appropriate supplies.
Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
01/2016 to 10/2017
Clinical Medical AssistantWilson Memorial Hospital – Sidney, OH,
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Documented vital signs and health history for patients.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Completed clinical procedures and gathered patient data for interpretation by physician.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed venipuncture and administered vaccinations for patients.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Verified appropriate lab couriers picked up collected lab specimens.
Education
Expected in
Currently Enrolled in Nursing Program: Calhoun Community College - Tanner, AL GPA:
Expected in 06/2014
Certified Clinical Medical Assistant : Calhoun Community College - Tanner, AL, GPA:
Expected in 05/2011
High School Diploma: Danville High School - Danville, AL GPA:
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