Medical Receptionist Resume Example Angell Street Psychiatry

MEDICAL RECEPTIONIST

Summary

Established Medical Receptionist successful at interacting with people of all ages and personalities and offering experience working in busy clinical settings. Bringing a successful career history spanning more than 25 years.

Skills

Front desk operations
Psychiatric and mental health care
Knowledge of HIPAA regulations

Medical records management
Data entry

Experience

05/2008 - 10/2013

Angell Street Psychiatry － Providence, RIMedical Receptionist

Interviewed patients to collect medical information and insurance details.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Observed strict HIPAA guidelines at all times according to company policy.
Updated group medical records and technical library to support smooth office operations.
Informed patients of financial responsibilities prior to rendering services.
Took messages from patients and promptly relayed to appropriate staff.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Processed patient payments and scanned identification and insurance cards.
Set up appointments for physician visits and procedures using calendar software.

10/2013 - 08/2016

Ocean State Addiction Medicine － Cranston, RIMedical Office Assistant

Used Therapist Helper software to process patient payments and update accounts.
Submitted diagnosis and procedure codes for insurance companies.
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Recorded vital signs and medical history for 15 patients each day.
Maintained confidentiality of records relating to clients' treatment
Scheduled appointments for patients via phone and in person.
Collected deductibles, balances and copay from patients.
Ensured patient confidentiality by making sure health information was secured.
Collected information, verified insurance and collected co-payments for 15 to 20 patients each day.
Collected forms, copied insurance cards and release of information to coordinate patient information for billing and insurance processing.
Contacted pharmacies to submit and refill patients' prescriptions.
Consistently informed patients of financial responsibilities prior to services being rendered.
Educated patients about medications, procedures and physician's instructions.
Called in prescription refills for patients.
Registered patients and scheduled appointments.
Prepared patients' medical charts and ensured patient filled out paperwork accurately and in full.
Assisted with referrals and prepared medical records for patients.

08/2016 - Current

VICTA (Formerly East Coast Medical) － Providence, RIMedical Receptionist

Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Interviewed patients to collect medical information and insurance details.
Scheduled and confirmed patient appointments for a busy Outpatient Addiction Medicine office.
Informed patients of financial responsibilities prior to rendering services.
Straightened up the waiting room so that it remained neat and organized.
Took messages from patients and promptly relayed to appropriate staff.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Observed strict HIPAA guidelines at all times according to company policy.
Answered multi-line phone system and directed callers to requested personnel.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date.
Processed patient payments and scanned identification and insurance cards.
Set up appointments for physician visits and procedures using calendar software.

Education and Training

Wheelock CollegeBoston, MABachelor of Science: Human Development

Resume Overview

Companies Worked For:

Angell Street Psychiatry
Ocean State Addiction Medicine
VICTA (Formerly East Coast Medical)

School Attended

Wheelock College

Job Titles Held:

Medical Receptionist
Medical Office Assistant

Degrees

Bachelor of Science : Human Development

Medical Receptionist Resume Example

Resume Score: 80%

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