Medical Receptionist resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Highly organized Medical Receptionist knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence.

  • Insurance claims
  • Medical office administration
  • Typing 55 wpm
  • Team Oversight
  • Appointment Scheduling
  • EMR / EHR
  • Reminder calls
  • Medical Records Management
  • Electronic Medical Records
  • Payment collection
  • Patient Scheduling
  • Insurance Verification
  • Problem resolution
Work History
09/2013 to Current Medical Receptionist Carepoint Health | Hoboken, NJ,
  • Maintained current and accurate medical records for patients.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Managed master calendar and scheduled appointments for 4providers based on optimal patient loads and clinician availability.
  • Enhanced office efficiency by handling calls everyday
  • Completed and filed financial documentation for accounting purposes.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Referred patients for continued care with specialist
  • Assisted in working patients up for providers
  • Organized paperwork such as charts and reports for office and patient needs.
03/2013 to 09/2013 Certified Nursing Assistant Amg Integrated Healthcare Management | Oklahoma City, OK,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
04/2012 to 03/2013 Line Worker Basic American Foods | Kankakee, IL,
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Assisted quality assurance by visually inspecting items and removing defective parts.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Documented production information via daily system logs and discussed non-conformance issues with management.
  • Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Inspected final products to assess compliance with quality standards and established tolerances.
Expected in | Psychology University of Phoneix, Nashville TN, GPA:
Expected in 01/1992 | Certified Nurse Assistant Lincoln County HealthCare, Fayetteville TN, GPA:
Expected in 05/1994 High School Diploma | Lincoln High School, Fayetteville, TN, GPA:

Certified Nurse Assistant

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Resume Overview

School Attended

  • University of Phoneix
  • Lincoln County HealthCare
  • Lincoln High School

Job Titles Held:

  • Medical Receptionist
  • Certified Nursing Assistant
  • Line Worker


  • High School Diploma

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