Medical Receptionist resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly organized Medical Receptionist knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence.
Skills
Insurance claims
Medical office administration
Typing 55 wpm
Team Oversight
Appointment Scheduling
EMR / EHR
Reminder calls
Medical Records Management
Electronic Medical Records
Payment collection
Patient Scheduling
Insurance Verification
Problem resolution
Work History
09/2013 to CurrentMedical ReceptionistCarepoint Health | Hoboken, NJ,
Maintained current and accurate medical records for patients.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Managed master calendar and scheduled appointments for 4providers based on optimal patient loads and clinician availability.
Enhanced office efficiency by handling calls everyday
Completed and filed financial documentation for accounting purposes.
Completed skilled administrative work to support all office staff and operational requirements.
Responded to correspondence from insurance companies to verify patient's coverage.
Adeptly managed multi-line phone system and pleasantly greeted all patients.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Carefully transcribed phone messages and relayed to appropriate personnel.
Completed clerical duties and tasks for clinic administration.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Checked patient data including insurance, demographic and health history to keep information current.
Referred patients for continued care with specialist
Assisted in working patients up for providers
Organized paperwork such as charts and reports for office and patient needs.
03/2013 to 09/2013Certified Nursing AssistantAmg Integrated Healthcare Management | Oklahoma City, OK,
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Obtained client medical history, including medication information, symptoms and allergies.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
04/2012 to 03/2013Line WorkerBasic American Foods | Kankakee, IL,
Inspected and tested components, assemblies and power tools for proper functionality.
Assisted quality assurance by visually inspecting items and removing defective parts.
Maintained maximum organization and productivity by properly sorting project components on work tables.
Conducted quality inspections of finished products and made minor repairs to meet project expectations.
Supported current production needs by moving items between equipment, conveyors and staging areas.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Documented production information via daily system logs and discussed non-conformance issues with management.
Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
Monitored machinery in operation to identify concerns and make corrections or report complex problems.
Inspected final products to assess compliance with quality standards and established tolerances.
Education
Expected in | PsychologyUniversity of Phoneix, Nashville TN, GPA:
Expected in 01/1992 | Certified Nurse AssistantLincoln County HealthCare, Fayetteville TN, GPA:
Expected in 05/1994High School Diploma | Lincoln High School, Fayetteville, TN, GPA:
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