Medical Receptionist Resume Example Company Name

MEDICAL RECEPTIONIST

Professional Summary

Reliable and competent entry level Medical Billing professional with exceptional data entry and customer service skills. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Skills

Medical office administration
Insurance claims
EMR / EHR
Appointment Scheduling
Medical Billing and Coding
HIPAA Guidelines
Typing 40 wpm

Payment collection
Reminder calls
Insurance Verification
Interpersonal Communication
Medical Records Management
ICD-10 coding
CPT coding

Work History

Medical Receptionist | 06/2007 to 06/2011
Company Name - City, State

Organized paperwork such as charts and reports for office and patient needs.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Enhanced office efficiency by handling 100+ callers per day.
Maintained current and accurate medical records for over 40 patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Responded to correspondence from insurance companies to verify patient's coverage.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Checked patient data including insurance, demographic and health history to keep information current.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Adeptly managed multi-line phone system and pleasantly greeted all patients.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Scheduled, rescheduled and handled cancelled appointments for patients.
Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing overall cleanliness.
Obtained payments from patients and scanned identification and insurance cards.
Completed clerical duties and tasks for clinic administration.

Medical Billing and Coding Specialist | 06/2007 to 06/2011
Company Name - City, State

Pre-certified medical and oncology procedures, and surgeries
Posted and adjusted payments from insurance companies.
Determined prior authorizations for medication and outpatient procedures.
Precisely evaluated and verified benefits and eligibility.
Analyzed medical records to satisfy insurance company mandates.
Scheduled patients in Medical Manager System.
Adhered to established standards to safeguard all patients' health information.
Collected payments and applied to patient accounts.
Filed and updated patient information and medical records.
Verified signatures and checked medical charts for accuracy and completion.
Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
Efficiently collected payments and communicated with clients.
Liaised between patients, insurance companies and billing office.
Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.

Chart Preparation Clerk | 06/2007 to 06/2011
Company Name - City, State

Printed a hard copy of daily patient appointment schedules, and all appointed patient demographic “face-sheets” and “super-bill” charge tickets.
Arranged patient charts in order of appointment time by physician.
Identified and retrieved missing patient charts.
Reviewed each “established patient's” last clinical dictation note to determine if any diagnostic tests or procedures were scheduled.
Checked physicians “books” for clinical notes and diagnostic test reports relevant to the upcoming patient office appointments.
Organized lists of various clinical data needed for retrieval.
Accessed hospital electronic medical records and retrieved clinical notes and diagnostic test reports as needed.
Faxed and/or called appropriate facility departments to request CT's, Mammograms, Films, Pathology Reports, and clinical records as needed.
Retrieved all “new patient” information from referral source, (i.e. clinical notes, diagnostic test reports, hospital operative notes, discharge summaries, etc.).
Assembled new patient charts and maintained all new patient referral information for 3 months.
Performed morning and afternoon updates to review physician appointment schedules for changes (i.e. additions, and/or deletions).
Followed-up on all requested clinical information prior to patient's appointment.
Reviewed and filed assigned physician clinical data “books” at least once per week.
Performed all other duties as assigned.

Education

Southern Careers Institute - City | CertificateMedical Billing And Coding Specialist, Expected in 04/2021

Harlingen High School Quarterback club board member (Secretary)

Attend and participate in board meetings. Help and set up concessions and assist with merchandise set up and sales at both JV and Varsity football games.

Resume Overview

School Attended

Southern Careers Institute

Job Titles Held:

Medical Receptionist
Medical Billing and Coding Specialist
Chart Preparation Clerk

Degrees

Southern Careers Institute - City | Certificate

Medical Receptionist Resume Example

Resume Score: 80%

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