LiveCareer-Resume

medical receptionist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using EMR and EHR appointment scheduling system. Organized and managing over 100 patient daily flow. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 8 years.

Accomplishments
Skills
  • EMR / EHR
  • Payment collection
  • Medical Records Management
  • Patient Relations
  • Understanding of Medical Terminology
  • Data Entry Knowledge
  • Scheduling Proficiency
  • Patient Care
Work History
Medical Receptionist, 04/2017 to 09/2021
Connected ClinicKansas City, MO,
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed patient referrals to other medical specialists.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Enhanced office productivity by handling high volume of callers per day.
  • Supported office staff and operational requirements with administrative tasks.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Confirmed appointments, communicated with clients and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Manage patient flow of over 100 patients per day
Admitting Registrar, 09/2016 to 04/2017
Samaritan Health ServicesCorvallis, OR,

Worked in Emergency Room Admitting, Main Admitting, and Radiology Admitting

Duties include but not limited to:

Admitting patients into hospital, imaging, and procedures

Greeting and making patients feel comfortable

Obtaining crucial patient information

Entering medical and financial information into EMR

Verify insurance and collect copay amounts

Made sure all important documents were properly signed and filled out completely

Managed patient flow

Liaison between nurses and doctors.

Medical Receptionist, 08/2014 to 09/2016
Connected ClinicKansas City, MO,
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care..
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment. When requested
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered phone calls and messages for 5 physician, 10 medical facility, scheduling appointments and handling patient inquiries.
  • Registered and verified patient records before triage with most up-to-date information.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Assisted in sterilization of equipment and setting up patient rooms when requested
Education
High School Diploma: , Expected in 06/1991 to Gadsden High School - Gadsden, AL,
GPA:
Additional Information

References:

Amanda Curvin

Supervisor/Co-worker

XXX-300-1111


Tracy Coker

Co-worker/Friend

XXX-458-5157


Leslie Pike

Co-worker/ Trainee

XXX-944-0177


Taylor Wade, CRNP

Co-worker

XXX-XXX-9642


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Gadsden High School

Job Titles Held:

  • Medical Receptionist
  • Admitting Registrar
  • Medical Receptionist

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: