Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in working with extremely difficult patients and always trying to do whatever is needed of me even without being asked. I am a very hard working person who has more than 10 years of experience that I can bring with me as well as always looking to learn new things to advance my career.

Skills
  • Medical office administration
  • Typing [Number] wpm
  • Medical transcription
  • Insurance verification
  • Patient privacy
  • EMR / EHR
  • Charting and clinical documentation
  • Appointment scheduling
  • Payment collection
  • Data entry
  • Patient scheduling
  • Electronic Medical Records
  • Medical Records Management
  • Reminder calls
Work History
Medical Receptionist, to
ExamworksUniondale, NY,
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Answered phone calls and messages for 5-physician medical facility, scheduling appointments and handling patient inquiries.
  • Completed and filed financial documentation for accounting purposes.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Enhanced office efficiency by handling 100+ callers per day.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
  • Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
Medical Receptionist, 04/2017 to 01/2018
ExamworksPhoenix, AZ,
  • Completed and filed financial documentation for accounting purposes.
  • Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing [Task].
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Checked patient data including insurance, demographic and health history to ensure all information was current.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
Front Desk Receptionist, 09/2015 to 02/2016
Lemonade Inc.Remote, OR,
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Completed and filed financial documentation for accounting purposes.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing [Task].
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Checked patient data including insurance, demographic and health history to ensure all information was current.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
  • Organized patient files and streamlined operations to improve efficiency.
Education
GED: , Expected in 02/2002
Tinkham Adult Education Center - Westland, MI,
GPA:
Medical Assisting Course: Medical Assisting, Expected in 02/2002
N.I.T - ,
GPA:

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School Attended

  • Tinkham Adult Education Center
  • N.I.T

Job Titles Held:

  • Medical Receptionist
  • Medical Receptionist
  • Front Desk Receptionist

Degrees

  • GED
  • Medical Assisting Course

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