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Medical Receptionist Resume Example

Resume Score: 80%

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MEDICAL RECEPTIONIST
Summary

Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in [Type] and [Type] settings to handle all provider and patient needs. Good interpersonal and communication skills. Well-organized [Job Title] with demonstrated knowledge of healthcare procedures and administrative operations in [Type] environments. Experienced with insurance forms, charts and other business correspondence. Successfully learned [Language] to better serve local immigrant populations.

Skills
  • HIPAA guidelines
  • Referral verification
  • Front desk operations
  • Telephone etiquette
  • Records management
  • Records maintenance
  • Patient callbacks
  • Technologically savvy
  • Insurance billing
  • Customer service
  • Administrative support
  • Organization
  • RFI Scanners
  • Communications
  • MS Office
  • Relationship development
Experience
Medical Receptionist
Nashville, GA
Nashville Primary Care/ Dr. Richard E. Wheeler/May 2017 to Feb 2020

Medical Receptionist

Patient-focused, detail-oriented and computer-savvy medical receptionist. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.

  • Effective in handling office and administrative tasks within busy, multi-physician practices.
  • Expedient in processing patient check-in/check-out, verifying insurance and collecting third-party claims.
  • Efficient in managing appointment scheduling, patient records, medical billing and financial information.

Expertise

  • Medical Office Procedures
  • Front-Desk Reception
  • Patient Relations
  • Insurance Verifications
  • HIPAA Rules and Regulations
  • Medical Terminology, Billing and Coding
  • Claims Filing
  • Financial Transactions
  • Physician Support

Computer Programs: Meditech, CureMD l MS Office (Word, Excel, Outlook, PowerPoint)

Experience

Provide multifaceted administrative support for busygeneral surgical practice. Answer phones; handle insurance pre-certifications; schedule surgeries, appointments and meetings for 3 surgeonsand manage medical file upkeep and office supply ordering.

Achievement Highlights:

  • Recognized for outstanding organization, accuracy and efficiency in verifying insurance benefits, updating patient data in charts and routing documents to appropriate
  • Obtained timely insurance referrals for patients requiring follow-up with specialists by calling insurance companies and using tools such as Availity.
  • Provided excellent customer service to all patients by knowledgably answering questions; proactively solving problems; and creating a welcoming environment.
Clerk/Pharmacy Technician
Nashville, GA
Dogwood Pharmacy/Mar 2016 to Apr 2017

Professional Summary

Experienced pharmacy clerk that performs clerical duties maintains records stocks shelves and provides customer service handling queries about prescriptions and insurance. Looking to grow as a pharmacy clerk helping management build its reputation as a trusted source as a health aide.

Core Qualifications

  • Friendly and approachable demeanor helps connect to customers looking to understand their health needs
  • Computer literate and comfortable with cash register and money transactions
  • Skilled at managing inventory
  • Managed and updated accurate patient files to avoid drug interactions and other unwanted occurrences

Experience

  • Managed telephone orders and ensured proper processing by the pharmacist
  • Recorded daily prescription transaction log
  • Entered patient information into computer updating as needed to ensure pharmacist always had accurate data before completing prescriptions
  • Maintained the store's weekly inventory of medical supplies
  • Responsible for keeping over-the-counter stock in supply
  • Called customers to confirm prescriptions were ready for pick up
  • Provided counseling to customers answering queries about health needs
  • Contacted clinicians when necessary to confirm patient information
Secretary | ADMINISTRATIVE ASSISTANT
Nashville, GA
Gaskins Insurance Inc/Apr 2009 to Aug 2015
  • Technically skilled administrative support professional valued for multitasking strengths, organizational abilities and diplomatic handling of confidential
  • Advanced command of MS Office along with strong business and financial management skills. Leverage technology to elevate efficiencies, boost productivity, save costs and improve processes.
  • Loyal and resourceful professional known for commitment to exceeding employer expectations.

Skills:

  • Office Management
  • Bookkeeping, A/R & A/P
  • Financial Reporting
  • Records Management
  • Executive & Administrative Support
  • Customer Relations & Communications
  • MS Office (Word, Excel, PowerPoint)
  • Scheduling & Calendar Management
  • Meeting & Event Planning
  • Spreadsheets & Data Entry
  • Payroll Administration
  • Project Management
Education and Training
High School DiplomaBerrien High SchoolMay 2008Nashville, GA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Nashville Primary Care/ Dr. Richard E. Wheeler
  • Dogwood Pharmacy
  • Gaskins Insurance Inc

School Attended

  • Berrien High School

Job Titles Held:

  • Medical Receptionist
  • Clerk/Pharmacy Technician
  • Secretary | ADMINISTRATIVE ASSISTANT

Degrees

  • High School Diploma

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