Livecareer-Resume

Medical Office Specialist Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA XXX05
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Friendly Medical Office Assistant with the ability to build long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Able to work independently and maintains superb interpersonal skills. Seasoned Medical Office Specialist adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.

Skills
  • Payment processing
  • Healthcare coding competency
  • Bookkeeping
  • Customer service
  • Medical records management
  • Chart updates
  • Appointment setting
  • Inventory management
  • Sales representative scheduling
  • Knowledge of HIPAA regulations
  • Insurance billing
  • Invoice generation
  • Planning and coordination
  • Administrative support
Experience
12/2010 to 07/2020
Medical Office Specialist Mount Sinai Medical Center Jamaica, NY,
  • Wrote detailed clinical phone messages for physicians.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Acquired insurance authorizations for procedures and tests ordered by attending physician.
  • Scheduled appointments, oversaw check-ins and resolved patient concerns in high-volume physical therapy and physiatry practice.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
  • Provided exceptional patient experience through friendly and compassionate communications.
  • Maintained current knowledge of health records system and trained all new employees on correct usage.
  • Oversaw office inventory and timely reordering of supplies.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Worked with insurance company representatives to verify benefits and obtain balances owed.
  • Registered patients and scheduled appointments.
  • Called in prescription refills for patients.
  • Communicated with patients regarding payments on outstanding accounts.
  • Organized patient files and streamlined operations to improve efficiency.
  • Conducted insurance verification and pre-authorization, coded procedures and managed patient charts.
  • Collected information, verified insurance and collected co-payments for average of 50 patients each day.
12/2004 to 10/2008
Accounts Receivable Clerk Fontainebleau Miami Beach Miami Beach, FL,
  • Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
  • Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
  • Reconciled accounts receivable and prepared income summary reports and cash reports.
  • Recorded cash, checks and credit card transactions to complete customer payments.
  • Processed monthly payments, researched payment discrepancies and prepared monthly reports.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Coded invoices and other records to maintain organized and accurate records.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Generated monthly statements for accounts receivable operations.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Answered inbound calls to provide information, answer questions or discuss payment options.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
06/2001 to 06/2004
Accounts Receivable Clerk Fontainebleau Miami Beach Miami Beach, FL,
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
  • Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
  • Recorded cash, checks and credit card transactions to complete customer payments.
  • Coded invoices and other records to maintain organized and accurate records.
  • Updated receivables by totaling unpaid invoices.
  • Checked time and attendance information to determine billable services.
  • Answered inbound calls to provide information, answer questions or discuss payment options.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Reached out to vendors and customers in order to resolve account problems.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
03/1988 to 03/2001
Legal Printer D&S Color, Inc. City, STATE,
  • Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 06/1981
High School Diploma:
Southeast High School - Bradenton, FL,
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Southeast High School
Job Titles Held:
  • Medical Office Specialist
  • Accounts Receivable Clerk
  • Accounts Receivable Clerk
  • Legal Printer
Degrees
  • High School Diploma