- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Versatile Medical Office Specialist possessing first-rate communication skills and personable demeanor demonstrated across Seven years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
- Healthcare coding
- Insurance billing procedures
- Payment collection and processing
- Physician assistance
- Understanding of medical ethics
- Managing patient records
- Understanding of medical terminology
- Accounting
- Transcription of medical notes
- Follow-up skills
| - Insurance billing
- Industry software applications
- Medical Records Management
- Responsible
- Adaptability
- Data management
- Multitasking abilities
- Basic math
- Organization and Time management
- Maintenance & Repair
|
Medical Office Specialist, 06/2018 - 07/2021
Mount Sinai Medical Center – Jackson Heights, NY,
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments day in advance.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Supported office staff and operational requirements with administrative tasks.
- Developed and managed accurate and confidential patient records.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Communicated with patients regarding payments on outstanding accounts.
- Prepared and maintained accurate digital health records for patients.
- Converted paper charts into digital files and uploaded to EMR system.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized patient files and streamlined operations to improve efficiency.
- Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
- Prioritized incoming patients by degree of injury or illness.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Provided educational documents and pamphlets to patients.
- Advocated for patients through conversations with insurance representatives.
- Completed and filed financial documentation for accounting purposes.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Kept organized documentation of prescription refill information for office of two physicians.
- Managed financial documentations such as expense reports and invoices.
Medical Office Specialist, 05/2017 - 06/2018
Anmed Health – Pickens, SC,
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments day in advance.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Supported office staff and operational requirements with administrative tasks.
- Developed and managed accurate and confidential patient records.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Completed billing and coding duties to handle submitted claims.
- Communicated with patients regarding payments on outstanding accounts.
- Prepared and maintained accurate digital health records for patients.
- Converted paper charts into digital files and uploaded to EMR system.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Organized patient files and streamlined operations to improve efficiency.
- Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
Registration Representative , 01/2016 - 05/2017
Charleston Area Medical Center – WV, State,
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Provided thorough information about admissions policies, financial requirements and check-in procedures.
- Organized, checked and submitted all related paperwork.
- Determined appropriate appointment type and scheduled each in system.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Used EHR System to record and organize patient data, including insurance and medical information.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Explained form wording to patients to help each understand information required.
- Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.
- Conducted interviews with individuals to obtain all required information.
- Performed data entry on EHR paragon maintain and organize records of member and program information
- Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
- Handled complaints and resolved conflicts involving facilities or amenities.
- Processed cancellations, changes or special requests promptly.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Greeted clientele and provided comfortable seating options.
High School Diploma: , Expected in 06/2006
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Sharyland High School - Mission, TX
GPA:
Spanish :
Full Professional:
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