Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.
Knowledge of HMOs, Medicare and Medi-Cal
Electronic Medical Record (EMR) software
Maintains strict confidentiality
Strong work ethic
Team player with positive attitude
Medical Office AssistantApr 2016 to Current Floyd Primary Care － Rockmart, Georgia
Completes check in and check out procedure using the medical office information system; CPT/ICD-10 coding.
Separates patients who are suspected to have infectious diseases such as tuberculosis and varicella-zoster from patients that are well by immediately placing them in an examination room, utilizing personal protective equipment, and confidentially communicating the patient's condition to other clinical staff.
Conducts insurance verification process, knowledgeable about participating insurance plan and HMO/PPO, makes appointments for patients.
Assures accuracy of all information for billing and compliance issues; answers incoming telephone communication and routes to appropriate source within the practice.
Completes basic clerical duties, such as filing, typing, etc.
Types documents in accurate manner, files documents accurately.
Receives mail, makes appropriate copies and routes to appropriate source.
Maintains accurate medical records, documents pertinent conversations and phone calls, documents referrals, prepares new patient record and/or verifies/updates established patient records.
Communicates clearly and appropriately with team members, physicians, and patients.
Communicates complete/timely information to appropriate member of the team.
Proficient in all categories of office administrator including HR, Accounting, and Operations Manager.
orders, job files, quotes on material and projects using Focus3c and Moraware software.
Schedule/Call clients to inform them about template, layout and install dates, check measurements on template drawings, administrator on Focus3c software, train all employees on any new software including Focus3c, CAD drawings.
Collect/post payments, contact clients for payment confirmation, follow ups about the job completion, show new granite materials to clients, and answer any questions or concerns via phone or in person.
Create employee's schedule, update spreadsheet with totals, keep track of each sale rep.
Total amount sold and installed, in charge of answering messages of Facebook, Twitter, Instagram, posting all sales, etc.
Interview future employees, update spreadsheet with all sales rep install and sold jobs, check spiff and commission every month, verify paper work, run Wells Fargo Finance information, handle all project filing information, any issues with computers or software.
Solve all issues that need to be directed to a Manager, answer all emails from contractors, other companies and BBB, place liens on properties, and submit information on charge backs from credit cards.
Address all installation issues or concerns; locate material for production, load material onto trucks, schedule installs, template, plumbing, slab smiths, and service calls.
E-Commerce SpecialistJun 2013 to Jul 2013 Bella Bag － Atlanta, Georgia
In charge of making handbag tags, coded descriptions, labeling handbags, uploading images of each product to Drobox, along with the website, placing security devices on each product before going to the showroom.
Enables/disables products from eBay, Portero, and website, also known as the backend.
Creates a CSV before posting products on our website, in charge of disabling and re-enabling products that have been in one of our current flash sales with third parties, such as BlueFly, Belle and Clive, Gilt, Rue La La, etc.
Member Service AssociateJan 2012 to Jun 2012 Sam's Club － Hiram, Georgia
Develops and supports Membership by providing information on membership benefits, products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events.
Processes refunds, exchanges, returns them to appropriate department.
Operates cash register, processes purchases, assist in payments, returns, refunds, and exchanges.
Sales Associate/Admin. AssistantApr 2010 to Sep 2010 Thrive Weight Loss － Carrollton, Georgia
Stock shelves daily, count inventory weekly, count total sales at the end of the day, answer any client's questions, register clients in the computer, enter files in the computer on correct database and put files back in the file cabinet, answer the phone, make daily calls to do checkups on our clients, and send cards to clients.
Help clients with any purchases they are thinking they about making, greet each client who walks through into the store, check clients out, weigh and measure clients, and calculate total weight loss from beginning to end for the clients.
Shelved all returned books, help patrons with any questions on the computer and with locating books on the shelves, make sure all books are in alphabetical order on shelves, and read the shelves daily.
Check in and out books to patrons, answer the phone and any questions they may have, create library cards and enter them into the database, file the hard copy into our file cabinet, in charge of putting out magazines and making sure we have updated subscriptions.
Medical AssistingCurrentPenn Foster College － Online
Medical Billing/Coding2016IT University － Online
Certification in Medical Billing/Coding ICD-9 and 10.
Healthcare Management2017Ashworth College － Norcorss, GA Minor in Forensic Science
Phlebotomy2011MTI of North Georgia － Calhoun, GA
High School Diploma2009Paulding County High School － Dallas, GA
Member of Skills USA.
Specialized coursework in Healthcare and business.