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medical office assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Patient care tech,Certified nurse aide,EKG Tech and PhlebotomyTech with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10 years of relevant work experience to your team.

Skills
  • Data Entry Software
  • Appointment Scheduling
  • BLS Certified
  • Phone and Email Etiquette
  • Medical Software Applications
  • Call Transfers
  • Patient Flow
  • Call Transfers
Work History
Medical Office Assistant, 11/2021 - Current
Miramed Southfield, MI,
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Used Epic and Aria to schedule appointments for doctor visits and procedures.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered phone calls and messages for 5-physician Radiation Oncology medical facility, scheduling appointments and handling patient inquiries.
certified nurse aide, 09/2013 - 05/2021
Pioneers Medical Center Meeker, CO,
  • CPR certification
  • Venipuncture/blood draw expert
  • Foley catheter insertion/removal
  • Patient-focused care
  • Professional bedside manner
  • Qualified in patient transport, Took and recorded patients' temperature, pulse and blood pressure
  • Assisted patients with daily functions
  • Monitored fluid intake and output levels
  • Ensured safety and well-being of patients
  • Transported patients to and from different departments
  • Assisted patients with bathing, dressing, hygiene and grooming
  • Completed all daily living tasks to enhance the quality of life of elderly patients
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Helped residents with bathing, dressing, feeding, lifting and transferring.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
certified nurse aide, 10/2005 - 07/2011
Rochester General Health System Bergen, NY,
  • Helped residents with bathing, dressing, feeding, lifting and transferring
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Ensured safety and well-being of patients
  • Delivered in-home care to disabled children and adults
  • Monitored fluid intake and output levels
  • Assisted patients with daily functions
  • Took and recorded patients' temperature, pulse and blood pressure
  • Ensured safety and well-being of patients
  • Transported patients to and from different departments
  • Assisted patients with bathing, dressing, hygiene and grooming
  • Completed all daily living tasks to enhance the quality of life of elderly patients
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Helped residents with bathing, dressing, feeding, lifting and transferring
  • Accurately recorded and reported test results according to established procedures.
certified nurse aide, 08/2002 - 06/2005
Rochester General Health System Brasher Falls, NY,
  • Helped residents with bathing, dressing, feeding, lifting and transferring
  • Accurately recorded and reported test results according to established procedures
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
certified nurse aide, 01/1999 - 06/2002
Rochester General Health System Buffalo, NY,
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Completed all daily living tasks to enhance the quality of life of elderly patients
  • Assisted patients with bathing, dressing, hygiene and grooming
  • Helped residents with bathing, dressing, feeding, lifting and transferring
  • Accurately recorded and reported test results according to established procedures.
Emergency Room Technician, 03/2021 - Current
Medstar Research Institute Lutherville, MD,
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Applied orthopedic devices like traction and OCL splints.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Decontaminated and sanitized all equipment, instruments and supplies.
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
Education
CPR certified through American Heart Association Home Health Aid Certified (HHA) EKG tech: , Expected in
-
- ,
GPA:
Status -
Phlebotomy Tech certified nurse aide: , Expected in
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PCT Tech - ,
GPA:
Status -
High School Diploma: , Expected in 1997
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vocational highschool - Buffalo, NY
GPA:
Status -

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Resume Overview

School Attended

  • PCT Tech
  • vocational highschool

Job Titles Held:

  • Medical Office Assistant
  • certified nurse aide
  • certified nurse aide
  • certified nurse aide
  • certified nurse aide
  • Emergency Room Technician

Degrees

  • CPR certified through American Heart Association Home Health Aid Certified (HHA) EKG tech
  • Phlebotomy Tech certified nurse aide
  • High School Diploma

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